392 Reviews of Rusnak BMW - Service Center
Great Service Rusnack BMW and Art service I received was excellent. I was very happy. Art explained everything thoroughly. Customer service was fantastic. Thank you Rusnack BMW and Art service I received was excellent. I was very happy. Art explained everything thoroughly. Customer service was fantastic. Thank you for the great service. More
Rusnak BMW Service Review Servicing our car at Rusnak BMW continues to be a true pleasure and we highly recommend this dealership across the board, from the car purchasing expe Servicing our car at Rusnak BMW continues to be a true pleasure and we highly recommend this dealership across the board, from the car purchasing experience to financing and servicing of the vehicle. Overall great staff and excellent service. More
They were meticulous in their approach Bob Martin was great - and was interested in any issues that I had, how ever small. This is the way anyone would want to be treated when servicing th Bob Martin was great - and was interested in any issues that I had, how ever small. This is the way anyone would want to be treated when servicing their car! More
Great service Renee was ready for me right when I came in, we took care of the paperwork in a few minutes and then I settled in and used the free Wi-Fi connection s Renee was ready for me right when I came in, we took care of the paperwork in a few minutes and then I settled in and used the free Wi-Fi connection so I could VPN to work. More
Scratch marks on bumper after car returned Took my car in for service and noticed the bumper clear coat peeling off when I got the car back. Notified the service person and claimed it must hav Took my car in for service and noticed the bumper clear coat peeling off when I got the car back. Notified the service person and claimed it must have happened when I was driving. I informed that she did a walk around when they received the car and nothing was noted. Took it to paint guy who told me it could have been as a result of aggressive buffing while cleaning the car. I have yet to receive a call back or email from the service manager. Nobody takes responsibility for their actions any more....they didn't even bother to check what happened. They were just quick to blame somebody else....me. More
Service was great; Harlan is very knowledgeable and helpful. Did have minor issue: It took more than 20 minutes to get the car from the valet; every minute count when Harlan is very knowledgeable and helpful. Did have minor issue: It took more than 20 minutes to get the car from the valet; every minute count when you are rushing to go to work. More
Service for Engine Issue Very helpful service and great staff. Art took wonderful care of us and is really the best. Definitely would recommend getting your vehicle serviced h Very helpful service and great staff. Art took wonderful care of us and is really the best. Definitely would recommend getting your vehicle serviced here More
Excellent Service review From the initial phone call requesting service until the conclusion of the service and I drove out, everything was Outstanding. Art took the time to From the initial phone call requesting service until the conclusion of the service and I drove out, everything was Outstanding. Art took the time to explain all that was done and why. When the car was delivered, the cleanest of any car wash I've ever had; almost like a detail, more than a wash. After multiple experiences at Rusnak, am very happy and satisfied with all my requests and needs. More
Courteous and professional I wen't in to Rusnak as a new BMW owner and all my questions and concerns were answered. Thank you Renee! High end coffee machine, pastries and a frie I wen't in to Rusnak as a new BMW owner and all my questions and concerns were answered. Thank you Renee! High end coffee machine, pastries and a friendly staff. What more can you ask for. Only issue I noticed on my way home was a long sooty black mark on my beige passenger seat. Next time I will check the car over more carefully, the mark came off after a few minutes with warm water and a microfiber towel. More
Service Mike Powell has been my service advisor for a few years and has always been professional and friendly. My latest visit was similar to all the others, Mike Powell has been my service advisor for a few years and has always been professional and friendly. My latest visit was similar to all the others, in a word great. Thanks to Mike. More