Rusnak BMW - Service Center

The best! Caring, easy to work with!! Grateful for their help! I couldn’t feel more cared for. Renee is the best!!! I give her 5 stars!! help! I couldn’t feel more cared for. Renee is the best!!! I give her 5 stars!! More

During the Covid-19 pandemic, I was relieved to know that Rusnak took safety and precautionary measures by picking up my car and leaving a loaner (2020 530e) for my use. My service advisor, Renee Norris is A Rusnak took safety and precautionary measures by picking up my car and leaving a loaner (2020 530e) for my use. My service advisor, Renee Norris is AMAZING! I've purchased two BMWs from Rusnak from Scott Smith, who's also awesome. My overall experience at Rusnak has been easy, accommodating and very satisfying from sales to service. I live closer to another BMW dealership along the 101 FWY, but I prefer Rusnak because the relationship and their customer service. More

Recall work Prompt scheduling for recall work on new 330i and my car was picked up and delivered back at the end of the day. Excellent customer service.d Prompt scheduling for recall work on new 330i and my car was picked up and delivered back at the end of the day. Excellent customer service.d More

Renee Norris was amazing as always. The service department is wonderful and I would never go anywhere else for my vehicle. Thank you Rusnak BMW. department is wonderful and I would never go anywhere else for my vehicle. Thank you Rusnak BMW. More

Excellent service very professional. Drivers were courteous and efficient. Service manager was responsive. The loaner car was nice and clean and the repair was completed on schedule. courteous and efficient. Service manager was responsive. The loaner car was nice and clean and the repair was completed on schedule. More

Renee Norris, Service Advisor is amazing! Takes the pain out of vehicle repair visits! Always cheerful and helpful. This recent visit during the COVID 19 issue was handled flawlessly and any concerns were out of vehicle repair visits! Always cheerful and helpful. This recent visit during the COVID 19 issue was handled flawlessly and any concerns were dealt with in a very professional manner. Many thanks! More

Always good service and friendly. Been coming over for over 5 years and I their service is main reason we keep this brand. Will recommend always over 5 years and I their service is main reason we keep this brand. Will recommend always More

Did a great job fixing all the rattles that were driving me bananas. Very thorough. They really did a good job. Removed and replaced the door panels and now silent me bananas. Very thorough. They really did a good job. Removed and replaced the door panels and now silent More

fast, courteous service Easy online service scheduling, simple drop off & check-in procedure. Timely updates & recommendations regarding current issues with my vehicle. Too Easy online service scheduling, simple drop off & check-in procedure. Timely updates & recommendations regarding current issues with my vehicle. Took the extra steps to ensure social distancing & keeping high touch points covered while they had the car. (steering wheel, gear selector, entire seat) More

Quick, easy, and extremely helpful, would definitely recommend Rusnak BMW dealership for service! Zach Sax was very helpful and pleasant to work with. Thank you! recommend Rusnak BMW dealership for service! Zach Sax was very helpful and pleasant to work with. Thank you! More