Rusnak BMW - Service Center

Great Service Department response by Renee! Due to some commitments, I brought my car in much earlier than scheduled. It was also the busiest time for the dealership. But Renee Norris noticed my Due to some commitments, I brought my car in much earlier than scheduled. It was also the busiest time for the dealership. But Renee Norris noticed my "anxiety", called me over to her desk, got me registered and on my way in less time than it is taking me to write this! When I returned to pick up, the car was right out front, and she allowed me to store my "stuff" in her office while I went to get my receipt. I had my key and was in my car in half the time it took me to check in (which was fast!). And the dealership did this knowing my service was covered under the normal service plan, meaning they didn't make lots off me. What a great service experience! More

Excellent Servcie Michael Powell has always been amazing every time my car needs service or repairs. He is very prompt, honest, and professional. I was always kept up t Michael Powell has always been amazing every time my car needs service or repairs. He is very prompt, honest, and professional. I was always kept up to speed regarding my repair status, and never once did I doubt Rusnak in their abilities. A+ service all around. More

BMW SERVICE. My experience was quick and easy. Everyone was very professional and knowledgeable. Even though my vehicle wasn't in the shop long. I was kept up to d My experience was quick and easy. Everyone was very professional and knowledgeable. Even though my vehicle wasn't in the shop long. I was kept up to date with everything that went on. More

Bob Martin Another great experience with Bob Martin. I had minor service accomplished. Service was completed when promised with no issues. I highly recommend goi Another great experience with Bob Martin. I had minor service accomplished. Service was completed when promised with no issues. I highly recommend going to Bob when you need your BMW serviced, More

Great service I sent my son in to set up his own service and Art took very good care of him. Much appreciated. Car was done as a wait and on time and washed I sent my son in to set up his own service and Art took very good care of him. Much appreciated. Car was done as a wait and on time and washed More

Bob Martin and Tim - Rusnak We have been customers for years. Bob Martin is the exceptional with customer service, expert knowledge, professionalism and an Rusnak BMW representat We have been customers for years. Bob Martin is the exceptional with customer service, expert knowledge, professionalism and an Rusnak BMW representative! 5 stars! Tim is a brilliant automotive engineer. Always gives personal attention and service to all our cars! 5 stars! More

Service Appointment I received the email that my BMW was due for service right before the holidays. I made the appointment right after the new year. Elon was my service r I received the email that my BMW was due for service right before the holidays. I made the appointment right after the new year. Elon was my service rep and he handled it all quickly and professionally. More

The experience was great from the moment I arrived. Every employee I came in contact with was friendly, courteous and respectful of time. I enjoyed the experience. I was surprise that they picked me up Every employee I came in contact with was friendly, courteous and respectful of time. I enjoyed the experience. I was surprise that they picked me up and my car had been washed and the mats had been shampooed. More

BMW Rusnak service I have been using Rusnak car service for over 15 years. Currently my service rep is Renee Norris and she is the most amazing service person I had ever I have been using Rusnak car service for over 15 years. Currently my service rep is Renee Norris and she is the most amazing service person I had ever dealt with. She goes out of her way to make my service needs easy and enjoyable. I can always depend on her to assist me with my needs. She is extremely courteous and helpful. I purchased my most recent 328i from Rusnak only because I use Rusnak great service and most importantly I could maintain my service rep, Renee Norris. She is the best. Dave Sabedra More

First class From the initial call to make the service appointment to the return of my car dealing with Rusnak BMW is truly first class. Robert (Hull) is a pleasu From the initial call to make the service appointment to the return of my car dealing with Rusnak BMW is truly first class. Robert (Hull) is a pleasure to deal with and I am always confident that the service order he writes up is for just what my car needs. It is a great feeling to have my car taken care of by people who treat me like a member of their family. More