392 Reviews of Rusnak BMW - Service Center
Excellent Service Renee was very attentive and updated the system because my car had the first scheduled service and the loan car was provided. Thank you very much!!!!! Renee was very attentive and updated the system because my car had the first scheduled service and the loan car was provided. Thank you very much!!!!! More
Excellent on time service. Arthur was extremely thourough . Arthur was very attentive and updated the system because my car had the first scheduled service and was not acquired at this dealership. The sensor ke Arthur was very attentive and updated the system because my car had the first scheduled service and was not acquired at this dealership. The sensor key was likewise updated. The vehicle was ready quickly after providing the necessary procedures. More
Servicing my BMW I would like to give thumbs up for outstanding customer service to ART SIMCOX, for going out of his way to help me out. I wish I had more room to writ I would like to give thumbs up for outstanding customer service to ART SIMCOX, for going out of his way to help me out. I wish I had more room to write about what he did to deserve my gratitude, thank you once more Art. More
Always Excellent Service Always happy with my experience with Rusnak BMW, both with the Sales Department and the Service Department!! They always take good care of you!! Been Always happy with my experience with Rusnak BMW, both with the Sales Department and the Service Department!! They always take good care of you!! Been with them through 3 BMW's :) More
Excellent service Excelente service good customer services good coffee nice people service on time 100 % recommended more than happy to come back Thanks for all you d Excelente service good customer services good coffee nice people service on time 100 % recommended more than happy to come back Thanks for all you done for me and my BMW X1 More
AWESOME All the staff are knowledgeable, friendly, understanding, and professional. In particular, TARA IS AWESOME. GIVE HER A RAISE, SHE DESERVES IT. Let her All the staff are knowledgeable, friendly, understanding, and professional. In particular, TARA IS AWESOME. GIVE HER A RAISE, SHE DESERVES IT. Let her know Birlus Wordlaw said so. More
Service Did a great job. Always fast service and in and out fast. Very clean service room and nice to have coffee and pastry to eat while waiting. Did a great job. Always fast service and in and out fast. Very clean service room and nice to have coffee and pastry to eat while waiting. More
Recent Maintenence Service Everything went well until today (the day after service). My "oil" light came on after driving one hour and the oil light came on after the car has b Everything went well until today (the day after service). My "oil" light came on after driving one hour and the oil light came on after the car has been turned off and key removed. Guess I'll need another service. Not happy. More
Amazing service!!! My BMW 328i had a failure where I couldn’t roll up my windows or use the blinkers, with an error message saying to turn off the car because of an elec My BMW 328i had a failure where I couldn’t roll up my windows or use the blinkers, with an error message saying to turn off the car because of an electrical error. I had the car towed to Rusnak BMW on a Sunday. The back windows would not roll up and the service dept. was closed so they let me park the car in a secured area. To add to the stress, I was going out of state the next day for business but they assured me everything would be fine. The next day Tig let me know he had the car and would be checking it out, By the end of the day, they had diagnosed it and said it was the FRM Module and it should be covered (even though the car was out of warranty). Tig said he would have to get authorization to do it and he would get back to me. By noon the next day, Tig emailed and said the car was done, In addition to the original problem, they fixed 2 other recall issues and did an oil change and washed it! I can’t say enough good things about their service and friendly staff! Thanks Tig and Rusnak BMW for the exceptional service! Regards, Dan B More
Excellent customer service It was a quick service turnaround on a Saturday that met both my schedule and duration. Overall I thoroughly enjoyed the experience and was truly exce It was a quick service turnaround on a Saturday that met both my schedule and duration. Overall I thoroughly enjoyed the experience and was truly exceptional. More