392 Reviews of Rusnak BMW - Service Center
Recall work done as promised We got a recall notice and it was easy to get an appointment that worked for us. Free shuttle to and from home while recall service was performed. Our We got a recall notice and it was easy to get an appointment that worked for us. Free shuttle to and from home while recall service was performed. Our 2006 BMW has often been cared for by Rusnak since it was purchased. Will recommend. More
Service Brought car in the morning done earlier than expected....they did multiple service issues...quick and very friendly service ...will recommend to frie Brought car in the morning done earlier than expected....they did multiple service issues...quick and very friendly service ...will recommend to friends and family.... More
Experience Aways a first class experience in both service as well as purchasing/leasing a BMW. Always look forward to the Rusnak BMW "Experience". Well done! Aways a first class experience in both service as well as purchasing/leasing a BMW. Always look forward to the Rusnak BMW "Experience". Well done! More
10,000 mile service Art my service guy is awesome and professional!! He got the car done quickly because I was waiting for it and I really appreciated that. Also the nice Art my service guy is awesome and professional!! He got the car done quickly because I was waiting for it and I really appreciated that. Also the nice car wash was also great. This dealership really takes great care of their customers!! The lounge upstairs is a great place to wait and relax and enjoy some great snacks and drinks. So glad I bought my BMW from Rusnak!! See Scott Smith my salesman for an amazing deal and non-pushy and and honest help!! Nancy the finance manager is awesome as well!! More
Outstanding Customer Service Excellent service from scheduling the appointment to picking up my car. Art Simcox was service advisor who did an outstanding job in quickly sche Excellent service from scheduling the appointment to picking up my car. Art Simcox was service advisor who did an outstanding job in quickly scheduling the service (which was to determine and fix the reason for why the check engine light was on); letting me know about how long it would take to resolve; keeping me updated on the status; explaining the issue with the engine; and what was done to fix the engine issue and related cost. This is second time Art has been the service advisor for me and i appreciate his high level of service. More
Great Experience My advisor Art Simcox took excellent care of my car issues from the time I walked in until I picked up my car. My issue was dealing with recalls & an My advisor Art Simcox took excellent care of my car issues from the time I walked in until I picked up my car. My issue was dealing with recalls & an extended warranty issue and he handled everything very professionally. More
Great service! Easy to book. Had a loaner ready for me and got me on my way quickly. Had my car ready earlier than promised and gave it to me nicely cleaned. First c Easy to book. Had a loaner ready for me and got me on my way quickly. Had my car ready earlier than promised and gave it to me nicely cleaned. First class service. More
it's all about the service It is not what you know, but who you know... my service technican, Mike P, is a delight to work with; perattenuate and attentive. Sean, the service m It is not what you know, but who you know... my service technican, Mike P, is a delight to work with; perattenuate and attentive. Sean, the service mgr (I believe that was his name), came outto see if he can be of assistance snice Mike was busy. More
No hassle I have been to several dealerships, and this one by far is the best. Quick services, nice staff, and just easy to deal with...thus far, hopefully for I have been to several dealerships, and this one by far is the best. Quick services, nice staff, and just easy to deal with...thus far, hopefully for the duration of my lease lol. More
Excellent Service It was easy to get an appointment. Booked on line. No wait at drop off and car ready as promised. Art was friendly and attentive. It was easy to get an appointment. Booked on line. No wait at drop off and car ready as promised. Art was friendly and attentive. More