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Rusnak BMW

Thousand Oaks, CA

4.8
886 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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3645 Auto Mall Drive

Thousand Oaks, CA

91362

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Showing 886 reviews

November 28, 2023

I have purchased four BMW automobiles, and Mr. Rusnak sold me my first one at the Pasadena BMW dealership. Ever since I have purchased at the Westlake Village dealership and all my experiences hav More

by Showuhome
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vitaly Sklar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Lazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Rusnak BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rusnak BMW! We look forward to your next visit! Take care! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

November 27, 2023

My wife and I just leased a BMW iX from Rusnak BMW Thousand Oaks. We were impressed with the responsive customer focus from everyone we encountered, including sales consultant (Ryan Bosman), product s More

by Bobby M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Bosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles Merkley product specialist , Leila Veyseh
Feb 24, 2024 -

Rusnak BMW responded

Hi Bobby, thank you for your kind review; we are happy to pass along your comments to the team here at Rusnak BMW! If you have any further questions, please give us a call. We're always happy to help! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

November 26, 2023

Martik and Jeff were a pleasure to work with. Even on a busy day, my vehicle (with a big bow!) and paperwork were ready prior to my arrival to get me in and out quickly. This was my 2nd purcha More

by janinetheangel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Kaltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martik Gharibian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Rusnak BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rusnak BMW. If you have any further questions, please give us a call. We're always happy to help! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

November 26, 2023

A special thank you to KEVIN WOODS for all his help and advice and constantly giving updates on the delivery date. More

by mothelbon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Lazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leila Veyseh
Feb 24, 2024 -

Rusnak BMW responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

November 26, 2023

Amazing customer service and a great facility. Worked with Mr. Nahigian to order my new BMW. Rex was on top of every question that I had, even the more technical ones. When the vehicle arrived, R More

by Floralarrangment1981
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Lazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Bosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Nahigian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Rusnak BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rusnak BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

November 15, 2023

They were incredibly organized and made the purchase of the X5 painless I have purchased many vehicles and this was the best. More

by chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren
November 15, 2023

Excellent customer service! Rex was awesome and friendly. I will definitely recommend for friends and family to visit Rusnak More

by Maria.carrera805
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex
November 10, 2023

Awful service and advisor! No respect, ethic or moral. Just wanted to sell overpriced. No courtesy or explanation about the car, services . Not recommended at all. More

by K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Roger Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2023

Easy to make an appointment at the service department, and very professional staff. Awesome Service! More

by aziqi5114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Simcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh , thank you !, Robert Martin, Renee Norris, Michael Powell
Oct 24, 2023 -

aziqi5114 responded

I want to thank Josh, who was helping me earlier today, and I appreciate the high level of professionalism.

October 07, 2023

My 3rd bmw from Rusnak. Best buying experience yet. Everyone on the Rusnak team did their utmost to ensure my complete satisfaction. More

by ralph beasley
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon and Miles
Oct 08, 2023 -

ralph beasley responded

2023 ralph beasley My 3rd bmw from Rusnak. Best buying experience yet. Everyone on the Rusnak team did their utmost to ensure my complete satisfaction.

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