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Rusnak BMW
Thousand Oaks, CA
897 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 897 reviews
October 20, 2016
fabulous service roger Caroll roger carroll and his team went really great they're the best. This is the 4th car i bought from him. Westlake Rusnak is a wonderful dealership. A roger carroll and his team went really great they're the best. This is the 4th car i bought from him. Westlake Rusnak is a wonderful dealership. Although, i don;t live nearby I travel to buy or lease from them only. They are extremely professional. More
by BMW car lover
Employees Worked With
October 13, 2016
Jeff Kaltman did a great job I am very satisfied with the costumer service I received. I am happy with my car and will be back. I strongly recommend Jeff Kaltman, he really took h I am very satisfied with the costumer service I received. I am happy with my car and will be back. I strongly recommend Jeff Kaltman, he really took his time with us. More
by Vperez
Employees Worked With
October 11, 2016
Excellent service and consideration Courteous without an appointment, competent and prompt, including friendly employee Martin to transport me to my office. Notice of completion and del Courteous without an appointment, competent and prompt, including friendly employee Martin to transport me to my office. Notice of completion and delivery on time. Car wash was extra benefit gratefully accepted. More
by uclafn1
Employees Worked With
Robert Martin
October 09, 2016
Great! The salesman we worked with, Drew Sebring, was very understanding of our needs and got us the car that others had told us didn't exist. The salesman we worked with, Drew Sebring, was very understanding of our needs and got us the car that others had told us didn't exist. More
by Loveslave
Employees Worked With
Andrew Sebring
October 03, 2016
Professional Personal Service Chris Jack and his assistant, Vanessa, are a great team. I couldn't find exactly what I was looking for in options, packages, and color (I'm picky) o Chris Jack and his assistant, Vanessa, are a great team. I couldn't find exactly what I was looking for in options, packages, and color (I'm picky) on the lot and Chris went to lengths to find it. Ultimately, to get exactly what I wanted I special ordered my vehicle with the options, packages, and color that I specifically wanted. It was well worth the wait. The financial processing and paperwork was efficient and a breeze. Vanessa was very informative about the vehicle and took the time to review and explain all of the functions of the vehicle and made it clear they were a phone call away if I ever do have any questions. Love the vehicle. More
by CShawn
Employees Worked With
Vanessa, Christopher Jack
September 30, 2016
car service Art, a service manager, is always responsive, flexible, prompt, and gives good communication. Car service is completed on time and he makes it possobl Art, a service manager, is always responsive, flexible, prompt, and gives good communication. Car service is completed on time and he makes it possoble to pick up after hours if I'm running behind. More
by car reviewer 10000
Employees Worked With
September 26, 2016
So Simple Easiest oil change/service ever, handed over the key and said I'd be back in 3 hours. Received a text 1.5 hours later saying the X5 is done and that I Easiest oil change/service ever, handed over the key and said I'd be back in 3 hours. Received a text 1.5 hours later saying the X5 is done and that I could view the invoice and pay online. So simple. More
by Cootsluicer
Employees Worked With
Jim Webb & Jason ...?
September 23, 2016
Qick and friendly service A+ service , I was finished with my oil service within 1-hour and my car was washed too! The price was below an Independents quote A+ service , I was finished with my oil service within 1-hour and my car was washed too! The price was below an Independents quote More
by glc656
Employees Worked With
Jason Gianbi
September 19, 2016
Repaiur/maintenance Great customer service from the beginning to the end. Michael Powell is knowledgeable, friendly and very professional. I have been going to him for my Great customer service from the beginning to the end. Michael Powell is knowledgeable, friendly and very professional. I have been going to him for my service needs for the past 5 years and always been very satisfied. More
by Ramin123
Employees Worked With
Michael Powell
September 19, 2016
Excellent experience. Straightforward and responsive. Our 435i convertible is our second purchase from Rusnak working with Vitaly. He both instances he has out of his way to be cooperative, responsive and Our 435i convertible is our second purchase from Rusnak working with Vitaly. He both instances he has out of his way to be cooperative, responsive and helpful. I highly recommend him. On the service side, Mike Powell has been equally great. More
by Will
