Rusnak BMW
Thousand Oaks, CA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I have purchased several cars over the years from Rusnak BMW and this was the best ever. So easy to make a deal and so quick to leave with the car. I'd do it again tomorrow! BMW and this was the best ever. So easy to make a deal and so quick to leave with the car. I'd do it again tomorrow! More
The sales (Martyk) and finance professionals (Lyla) are top notch at doing their jobs, making what is traditionally a frustrating and stressful process go smoothly, with attention to detail, competence and top notch at doing their jobs, making what is traditionally a frustrating and stressful process go smoothly, with attention to detail, competence and a friendly, empathetic attitude. More
The dealership washed my car during a service when I told them not to multiple times. My car was recently paint corrected and ceramic coated so I did not want them to ruin the job. When I came to pick up th them not to multiple times. My car was recently paint corrected and ceramic coated so I did not want them to ruin the job. When I came to pick up the car I immediately noticed it was washed and now the paint is covered in scratches and swirl marks from putting it through their wash. Carl denied that they even washed the car when there is water inside the gas cap, streaky windows with microfiber towel residue, vacuumed interior, clean black rims with tire shine that got onto the fender. Carl offered no help and continued to deny any responsibility. He said the water dripping from the inside of the gas cap is from possible “condensation.” Bad customer service. More
First time working with Rusnak. The experience there was great and I will definitely buy my next car here. The experience there was great and I will definitely buy my next car here. More
Always a fabulous customer experience at Rusnak BMW. ..from the initial meeting to discuss vehicle options all the way through home delivery. Perfection in every respect. ..from the initial meeting to discuss vehicle options all the way through home delivery. Perfection in every respect. More
Terrific customer experience as always at Rosnick BMW. I’ve been buying cars from them for the last 20 some years and absolutely delighted to take delivery of my new 2024XM red label. I’ve been buying cars from them for the last 20 some years and absolutely delighted to take delivery of my new 2024XM red label. More
Rex H. was our sales representative. He was courteous, prompt, ver knowledgeable and patient through our entire process. The staff in general were very prof was our sales representative. He was courteous, prompt, ver knowledgeable and patient through our entire process. The staff in general were very professional. Highly recommend. More
Top notch. Everyone you encounter is professional, knowledgeable, personable, friendly and customer service oriented. The best in town! Everyone you encounter is professional, knowledgeable, personable, friendly and customer service oriented. The best in town! More
Always a great experience with the great sales staff and love the service dept, all first class love the service dept, all first class More
Very helpful & easy to work with! Got a great deal; thank you Scott for helping! Got a great deal; thank you Scott for helping! More