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Rusnak BMW
Thousand Oaks, CA
897 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 897 reviews
April 26, 2020
Very accommodating. Walked right in got help right away very friendly service rep. My car was done within the time they said, and everything done perfectly. With the current situation there did a great jo very friendly service rep. My car was done within the time they said, and everything done perfectly. With the current situation there did a great job in protecting my inside areas with plastic protectors. Very friendly and professional. More
by Pyudovin
Employees Worked With
Robert Martin
April 25, 2020
Rusnak BMW has been outstanding in every way. Recently I had to have a regular service & they were Easy to work with, very accommodating and efficient , had to have a regular service & they were Easy to work with, very accommodating and efficient , More
by Malibu Lu
Employees Worked With
Daphne, Renee Norris
April 25, 2020
Mike Powell is a good listener and always helpful. We love working with him. Buying a car from Mickey Bell is such a wonderful experience. love working with him. Buying a car from Mickey Bell is such a wonderful experience. More
by gmurthy729
Employees Worked With
Mickey Belt, Michael Powell
April 24, 2020
Mike is always helpful and provide genuine care. He always goes above and beyond. Mike always makes the experience and process very efficient. Thank you Mike. Evan Razzaque. always goes above and beyond. Mike always makes the experience and process very efficient. Thank you Mike. Evan Razzaque. More
by Evanrazzaque
Employees Worked With
Michael Powell
April 20, 2020
I have my BMW serviced here several times. Outstanding service. Great communication on what was found during the maintenance, and the cost to fix it. Thank you for the military discount. Overall GREAT CUS service. Great communication on what was found during the maintenance, and the cost to fix it. Thank you for the military discount. Overall GREAT CUSTOMER service. More
by calisurf805
Employees Worked With
Renee Norris
April 17, 2020
Great idea to come out and pick up my car for service, really appreciate the effort and service was excellent! Thank you for your help! really appreciate the effort and service was excellent! Thank you for your help! More
by Eric
Employees Worked With
Other Employees :
Robert Martin, Renee Norris, Michael Powell, Christie Rutherford
April 16, 2020
During the Covid-19 pandemic, I was relieved to know that Rusnak took safety and precautionary measures by picking up my car and leaving a loaner (2020 530e) for my use. My service advisor, Renee Norris is A Rusnak took safety and precautionary measures by picking up my car and leaving a loaner (2020 530e) for my use. My service advisor, Renee Norris is AMAZING! I've purchased two BMWs from Rusnak from Scott Smith, who's also awesome. My overall experience at Rusnak has been easy, accommodating and very satisfying from sales to service. I live closer to another BMW dealership along the 101 FWY, but I prefer Rusnak because the relationship and their customer service. More
by charne57
Employees Worked With
Scott Smith, Renee Norris
April 16, 2020
Recall work Prompt scheduling for recall work on new 330i and my car was picked up and delivered back at the end of the day. Excellent customer service.d Prompt scheduling for recall work on new 330i and my car was picked up and delivered back at the end of the day. Excellent customer service.d More
by g.muramatsu
Employees Worked With
Scott Smith, Renee Norris
