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Rusnak BMW
Thousand Oaks, CA
897 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 897 reviews
April 02, 2023
Excellent dealing with Rusnak. Sales guy Rex did an excellent job. What he didn’t know which was very little he found out and communicated back quickly. Very nice facilities. Sales guy Rex did an excellent job. What he didn’t know which was very little he found out and communicated back quickly. Very nice facilities. More
by Chris Hayes
Employees Worked With
Rex Nahigian
March 18, 2023
Rusnak BMW offers an amazing experience. Claude is outstanding! The overall experience was professional, simple and very knowledgeable. Highly recommend purchasing a car from Rusnak. Claude is outstanding! The overall experience was professional, simple and very knowledgeable. Highly recommend purchasing a car from Rusnak. More
by Gia Russo Levin
Employees Worked With
Victor Bouhadana, Claude Cantin
March 10, 2023
Thank you Rusnak BMW! Rex and Robert are great and I highly recommend going to Rusnak for your next BMW. We will be getting all of our cars from this dealership in the fut Rex and Robert are great and I highly recommend going to Rusnak for your next BMW. We will be getting all of our cars from this dealership in the future. More
by Stephen
Employees Worked With
Rex , Leila Veyseh, Robert Rosas
February 23, 2023
Best service department with the best service advisor, I have been there for any different reason and they took care of my problem with excellent customer service and I would like to appreciate Zach my adv have been there for any different reason and they took care of my problem with excellent customer service and I would like to appreciate Zach my advisor for all his work and his excellent customer service. More
by Natalieyousefpour
Employees Worked With
Zach Sax
February 11, 2023
Rusnak BMW has amazing people and provides a great customer experience. Rex and his manager Robert helped me out and I couldn’t be happier. Thanks guys! customer experience. Rex and his manager Robert helped me out and I couldn’t be happier. Thanks guys! More
by ESM340
Employees Worked With
Rex Nahigian, Robert Rosas
January 21, 2023
I appreciated the attention and communication of our salesperson Patrick. He made a personalized video of my new car and also handled as much of the buying process in advance as possible so that our tim salesperson Patrick. He made a personalized video of my new car and also handled as much of the buying process in advance as possible so that our time at the dealership was swift. More
by Hello
Employees Worked With
Patrick Rodriguez
September 20, 2022
Unbelievable Incompetence! ! Brand new 2022 X6 M50i with 1500 miles leaves me stranded in front of AutoZone on a Sat afternoon!! Car starts, then shuts off immediately.... ! Brand new 2022 X6 M50i with 1500 miles leaves me stranded in front of AutoZone on a Sat afternoon!! Car starts, then shuts off immediately.... BMW roadside says "Tow to Dealer". Tuesday Rusnak calls me: "We could not find a problem... but someone ran into your car while it was here! We sent it to our bodyshop..." Genius!! Just genius. Not only can they not find a fault that leaves you stranded, they damaged the car! Beyond inept. More
by Shawn-A
Employees Worked With
Josh Gates
September 10, 2022
Ryan was THE BEST! ! Honestly, we dread buying cars but he made it SO great! Professional, reasonable, kind and helpful in every way. ! Honestly, we dread buying cars but he made it SO great! Professional, reasonable, kind and helpful in every way. More
by Donna N
Employees Worked With
Ryan Bosman, Leila Veyseh
