Rusnak BMW

I purchased a CPO BMW iX from Rusnak BMW and had an exemplary experience. My sales representative was Matt F and he provided me with excellent customer service. He was extremely professional, honest, a exemplary experience. My sales representative was Matt F and he provided me with excellent customer service. He was extremely professional, honest, and helpful throughout the entire process and I highly recommend him. Leo, the used car manager, was also very helpful and offered me a very competitive and fair trade-in offer on my used Tesla. Nancy in finance was very informative and made sure all of my needs were met. Overall, I am extremely pleased and happy with my experience at Rusnak BMW and plan to be a repeat customer. I give Rusnak BMW my highest of recommendations. More

After leasing many cars through my former company , i decided I wanted a personal car and used them to lease the new i4 when it became available. I could not believe how high the lease price was and was decided I wanted a personal car and used them to lease the new i4 when it became available. I could not believe how high the lease price was and was told BMW just was not offering any deals. I later found out I was paying about $200 more per month. than anyone else. Then the e car market crashes and they tell me the value of the car was only 50% of what it was one year prior. Nothing they could do and said wait a year. So, two years in, I go back to try to trade to a non electric vehicle. Keep in mind that sticker on this car is $62k. For buyout, they offered $30k, leaving me with $10k out of my own pocket to pay off the car. And icing on the cake was that I would have to pay $42k for a three year old base 3 series sedan. Are you seeing the madness of this yet??? They are either insane or the biggest thieves in the BMW world. Run away!!! More

Great dealership with phenomenal staffs. From the walk in, talks with the salesperson, purchasing, and financing everything was straight forward and easy. Shout out to Rex, he is the one you From the walk in, talks with the salesperson, purchasing, and financing everything was straight forward and easy. Shout out to Rex, he is the one you want to go for a BMW at Rusnak! More

I had an incredible experience at Rusnak BMW in Westlake on Friday, November 15th. After two dealerships sold the car I was looking for, I finally found my match here! Ryan was my salesperson, and he was no on Friday, November 15th. After two dealerships sold the car I was looking for, I finally found my match here! Ryan was my salesperson, and he was nothing short of amazing. From the moment I test-drove the car, I felt confident that I’d be driving it home that day. Nancy was also a gem during the paperwork process—so kind, patient, and professional. Both Ryan and Nancy made me feel completely comfortable, which means so much, especially as a woman making a major purchase. Thank you, Ryan and Nancy, for turning a stressful situation into such a smooth and enjoyable one. You’ve earned a customer for life! For anyone looking for a dealership that truly values its customers, Rusnak BMW is the place to go. More

Courtesous and professional help. I was kept constantly informed from the moment I ordered the car until its delivery. I was kept constantly informed from the moment I ordered the car until its delivery. More

Polite, helpful staff and salesman. No pressure at all. Very pleased with the whole buying experience. Highly recommend Rusnak BMW! No pressure at all. Very pleased with the whole buying experience. Highly recommend Rusnak BMW! More

Darren was kind and knowledgeable and made my car buying experience easy and answered all my questions. experience easy and answered all my questions. More

They provide quick and attentive aeevice with little sales pressure. Various financing options are available. sales pressure. Various financing options are available. More

Good trade in and sales price for 2025 BMW X3 M50. Helpful in obtaining military discount. Helpful in obtaining military discount. More

Kevin Woods was an excellent Client Advisor and resource during the entire process. He is knowledgeable, responsive, and a pleasure to work with. I would highly recommend him to anyone looking at BMW. during the entire process. He is knowledgeable, responsive, and a pleasure to work with. I would highly recommend him to anyone looking at BMW. More