Runde Chevrolet
East Dubuque, IL
Filter Reviews by Keyword
By Type
Showing 225 reviews
Disappointing I work construction so getting a truck as a loaner would be beneficial. Also, I did not receive an inspection sheet showing condition of the vehicle a I work construction so getting a truck as a loaner would be beneficial. Also, I did not receive an inspection sheet showing condition of the vehicle and my fluids were not topped off as they claimed they would do. I'm almost positive the front end needs some adjustment but that seems to fall on deaf ears. It's terrible that a 23 year old kid can bust his xxx to buy a $58,000 truck and the service and benefits that's comes with the price tag is practically nonexistent. More
Professional & a Fair Deal Had a great experience purchasing a late model used truck. Hanna Rupp did an excellent job, was very personable and professional. The truck we purcha Had a great experience purchasing a late model used truck. Hanna Rupp did an excellent job, was very personable and professional. The truck we purchased was very well priced and they gave us a very fair value for our trade - no haggling necessary. More
Not Pleased. Don't seem willing to deal or be flexible for a return customer. Told me a car I bought from them 6 months and 7000 miles ago is worth $6000 less now. Don't seem willing to deal or be flexible for a return customer. Told me a car I bought from them 6 months and 7000 miles ago is worth $6000 less now. They don't seem interested in making any deals with someone they sold a car on the brink of a breakdown. Definitely won't be my "dealer for life" if they aren't going to work with me. Treated as if the small man/sale didn't matter to them. More
Worth the drive! What a terrific experience. Jacob Puls is my guy. Bought a new truck, wanted to take it home that day and he made it happen. Shopped all the deale What a terrific experience. Jacob Puls is my guy. Bought a new truck, wanted to take it home that day and he made it happen. Shopped all the dealerships in Madison and just did not feel that anyone was accommodating. My wife researched what I wanted in a new truck on line, Runde has numerous in stock, we made the drive and am I glad we did. They earn their motto!!! Carl More
Great Salesman - Jake Meyer! We enjoy our new car everyday, We are really happy with our choice. Our experience at the dealership was very friendly and seamless. I felt Jake We enjoy our new car everyday, We are really happy with our choice. Our experience at the dealership was very friendly and seamless. I felt Jake, our salesman, really took great care of us and made sure we understood every feature of the car before we left their lot. He even set-up my phone with the on-star remove link. Thanks for everything More
Great deal Started looking for a different 2500HD for my business and Tim R. at the dealership gave me some good used options but the deal on a new 2015 2500HD Started looking for a different 2500HD for my business and Tim R. at the dealership gave me some good used options but the deal on a new 2015 2500HD was so good I couldn't pass it up. I priced a similar truck from another dealer and Runde's gave me more for my trade in and a bigger discount off the new truck. Beat the other dealer by many $$$$. Thanks Tim and I love my new truck. More
Great experience from both sales and finance department. Called Jake Meyer off a word of mouth referral. Upon speaking with Jake he answered all of my questions that he could immediately. When I asked a ques Called Jake Meyer off a word of mouth referral. Upon speaking with Jake he answered all of my questions that he could immediately. When I asked a question that required research he did the research and got me the answers I was looking for very quickly. Delivery was arranged and they were able to successfully deliver my new vehicle the next day to the Springfield, Il area. I don't normally look forward to transactions involving vehicles however after my 1st transaction with Jake and Aaron in the finance department I do look forward to doing business with Runde again. More
Jim Draper's Review We pretty much knew what we wanted based on Chevrolet's web site as I had gone thru the Build and Price your own car so I knew the options available e We pretty much knew what we wanted based on Chevrolet's web site as I had gone thru the Build and Price your own car so I knew the options available etc. But Jake was helpful is showing us vehicles with those options, colors etc. He was very knowledgeable about the Impalas and options available. He tried to find a trade vehicle meeting our specs but that didn't out for various reasons related to the other dealers so we ordered what we wanted. Picked it up 4 weeks later and it was exactly what we ordered. It was all washed and cleaned up and Jake spent probably 30 minutes explaining the electronics and features which was much appreciated. More
Fast and friendly. Didn't plan on buying a new car, but couldn't turn down the killer deal!! Very friendly and knowledgeable sales people at Runde. Very happy with the Didn't plan on buying a new car, but couldn't turn down the killer deal!! Very friendly and knowledgeable sales people at Runde. Very happy with the Equinox. More
Dream Truck Runde's has always been our "go to" dealership for any of our vehicle needs. The prices can't be beat and you experience honesty without any pressure Runde's has always been our "go to" dealership for any of our vehicle needs. The prices can't be beat and you experience honesty without any pressure or sales pitches. Jake Meyer was wonderful to work with and went above and beyond to ensure our purchase was truly the dream truck my husband was looking for. We highly recommend going to Runde Chevrolet! More