Runde Chevrolet
East Dubuque, IL
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2018 Silverado High Country I was looking to update my truck and was test driving multiple makes and models. Jake approached us and made us feel like family. He took the time t I was looking to update my truck and was test driving multiple makes and models. Jake approached us and made us feel like family. He took the time to get to know myself and my wife before we even got the truck which made me feel comfortable, other dealerships didn't do that. When it came to the truck he explained the options and showed all the bells and whistles in detail answering all of our questions. The pricing came in with all the deductions already calculated making the purchasing price easy to understand, not a bunch of if then type stuff. 4 days later when i went to pick the truck up he remembered me by name when i walked in the door and greeted me even though he was with another customer. I cant say enough about the family feel and hospitality. More
Deceiving If I could give them a negative star, I would. They promise everything is good when it really isn't. I made sure to ask about the tires, and he blew i If I could give them a negative star, I would. They promise everything is good when it really isn't. I made sure to ask about the tires, and he blew it off saying they are great and pass every inspection. Well, after my first oil change, I find out I need 4 new tires. Thanks for nothing Runde. I'm so glad to drive 4 hours one way to be lied and deceived by you. I will never give you a good review or buy another vehicle from you. Tires should not go from a 6/32nd tread down to less than 2/32nd in a few months. Horrible and only worry about sales. More
Another Equinox! I recently bought my 4th Equinox from Runde's and I love it! Dave Fraizier and the staff were great to work with. They make buying a car hassle free I recently bought my 4th Equinox from Runde's and I love it! Dave Fraizier and the staff were great to work with. They make buying a car hassle free! More
TRADED TRUCKS Mark is always good to work with and takes good care of us. He knows what I want and always does his best to get it. Mark is always good to work with and takes good care of us. He knows what I want and always does his best to get it. More
Another New Vehicle! I have purchased almost a dozen vehicles from Dave Frazier at Runde. He knows exactly what I want and always delivers 110% in customer service. Dave I have purchased almost a dozen vehicles from Dave Frazier at Runde. He knows exactly what I want and always delivers 110% in customer service. Dave is definitely your guy for your next vehicle. He always goes the extra mile (whether he is helping find extra rebates, additional accessories, or creative trade in options), he is always going above and beyond! More
New truck I have dealt with you before & know what to expect. Mark Fleege was more than fair & you really should give him a raise. The new High Country is an aw I have dealt with you before & know what to expect. Mark Fleege was more than fair & you really should give him a raise. The new High Country is an awsome truck. More
Buick Encore I love the suv, very nice to ride in, super clean when I got, it the woman who had it before me kept it in such good condition and it was exactly what I love the suv, very nice to ride in, super clean when I got, it the woman who had it before me kept it in such good condition and it was exactly what I was looking for! Everyone at the dealership was great and look forward to do more business in the future! More
Bought a new truck Had a very good salesman Jacob Puls. Got me the truck I was interested in, that. I had seen on there web site, to test drive. The sale went very well. Had a very good salesman Jacob Puls. Got me the truck I was interested in, that. I had seen on there web site, to test drive. The sale went very well. More
Beware of used car part of dealership For those of you buying a car from these folks, and you are traveiling a good distance to buy, be aware that what they tell you on the phone, in email For those of you buying a car from these folks, and you are traveiling a good distance to buy, be aware that what they tell you on the phone, in emails, and texts should not be trusted. My son and I worked a deal on a 2012 Ford Escape, by phone and email. We were told the tires on the vehicle where about 50% and were in good shape. When we got there the tires had just been rotated front to back and the rear tires were so worn, the wear bars on the tires were flush with the treads. Cracking between treads were evident. The front two tires were about 10% left at most. We pointed this out to the sales person by the name of Randy, and we asked for the price of two tires taken off the sales price. He told us they did not do that! Needless to say, we were upset driving 4 hours one way to pick up the car. We demanded to speak with the manager Tim Runde. We had a horrible conversation with him to the point where he got in our faces within inches after we told him we would be posting bad reviews on social media about the experience. He kept saying we were threatening him! Amazing!!! He offered us $200 ($100 for each tire) when new ones were $160 each on the Discount Tire website. We asked for a $300 credit and he refused. Amazing again that he was willing to break a deal for $100!!! In our option, Mr. Runde is only oncerned about selling cars and not taking care of customers and building relationships. We drove home another 4 hours without the car. Beware that this dealership is really shady, will tell you anything to sell you a car and leave you hanging if you are not satisfied. One can only wonder how would have felt if we had flown in to do the deal and this had happened. My son and I were talking on the drive home that we thought Tim Runde thought he had us “over a barrel” and we would cave since we drove 4 hours to pick up the car. DONT’ BUY CARS FROM THESE FOLKS! BEWARE!!!!! More
Great to buy from. We have purchased 10 vehicles over years from them. Runde's have always given us value in dollars spent and great survice. We will keep coming back an We have purchased 10 vehicles over years from them. Runde's have always given us value in dollars spent and great survice. We will keep coming back and have sent three others who have purchased from this dealership also. More