Rudy Luther Toyota - Service Center
Golden Valley, MN
1,762 Reviews of Rudy Luther Toyota - Service Center
My husband just spent three months in the hospital pre-COVID, so we are now quarantining big time. My car needed service and I had been putting it off because I couldn’t figure out how I could do it w pre-COVID, so we are now quarantining big time. My car needed service and I had been putting it off because I couldn’t figure out how I could do it without sitting in a waiting room or riding in a car with someone else. I should have known Rudy Luther had come up with a solution! Misha, masked and gloved, came and picked my car up and drove it to the dealership. They called within minutes to double check what I wanted done. When the car was finished, a link was sent with my invoice and a touchless method of payment. (Which actually wasn’t working that day, so I just wrote a check and gave it to Misha. Also an easy way to pay.) Misha returned my car, very thoroughly sanitizing both it and my keys before he gave everything back to me. Can’t overstate how impressed I was and how highly I would recommend this service! More
Misha who picked up my car was courteous, on time, careful and professional. Kevin at the dealership was helpful and explained the process and payment well. Everything went very well! careful and professional. Kevin at the dealership was helpful and explained the process and payment well. Everything went very well! More
Efficient pickup and service Concierge service was friendly and efficient. Misha picked up my vehicle and dropped it off with no issues. He made a point to clean the interior of t Concierge service was friendly and efficient. Misha picked up my vehicle and dropped it off with no issues. He made a point to clean the interior of the car. John called me to let me know that the brakes were getting close to needing replacement, and to ask about services that may have been missed until then. My car was picked up on time and returned in a timely manner. More
Car pick up & drop off service Thank you for this very helpful service. Misha was right on time and took great care to sanitize my car when he returned. Much appreciated! Thank you for this very helpful service. Misha was right on time and took great care to sanitize my car when he returned. Much appreciated! More
Car pick up and drop off service The car pick up and return drop off service when my car needed work was excellent. Misha was fabulous. Communication was great! I always knew where my The car pick up and return drop off service when my car needed work was excellent. Misha was fabulous. Communication was great! I always knew where my car was whether at the dealership or enroute to my home. The extra steps of cleaning my car (COVID) were above and beyond. More
Love the concierge service! I used the concierge service for my regular service. Misha Spupica was prompt, super friendly, and attended to all of my needs. It was so nice to be I used the concierge service for my regular service. Misha Spupica was prompt, super friendly, and attended to all of my needs. It was so nice to be able to have the car picked-up and continue to work at my home office and not worry about contact with too many people. Misha was very careful with sterilizing the car when he was done. It was such a treat. I always appreciate that they wash the outside of the car. I would be willing to pay a fee and have the inside and out done in the future! All of the service team were also amazing. More
Wonderful Concierge Service! Misha was prompt, communicative and made the entire experience great! Cannot recommend him and the concierge service enough. It was so awesome and con Misha was prompt, communicative and made the entire experience great! Cannot recommend him and the concierge service enough. It was so awesome and convenient to have him pick up and drop off the car. More
Concierge Service...Where has this been all my life? Misha was a great concierge to work with today during my recall service appointment. He carefully sanitized the car upon its return, including my keys Misha was a great concierge to work with today during my recall service appointment. He carefully sanitized the car upon its return, including my keys! I was able to work from home today, which made the service even more convenient. Thank you for offering the service and Misha for the great job. More
Concierge Service This is the first time I’ve had my car serviced since COVID-19 and I was impressed with the concierge service Rudy Luther provided. It was easy to und This is the first time I’ve had my car serviced since COVID-19 and I was impressed with the concierge service Rudy Luther provided. It was easy to understand and set up. Misha Supica provided excellent service both picking up my car and then bringing it back. He kept me informed, wore a mask and gloves and sanitized my car when he brought it back. He was friendly and very professional. I felt very safe using this service. More
Quick and easy They picked up my minivan at my home, called me with an explanation a few hours later and delivered my car back with ease. Thank you! They picked up my minivan at my home, called me with an explanation a few hours later and delivered my car back with ease. Thank you! More