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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.9
1,762 Reviews

1,762 Reviews of Rudy Luther Toyota - Service Center

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April 02, 2021

Very customer focused. They respond to my requests for information and allow me to observe the problem if additional repairs are needed. I don't feel any pressure. More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Rudy Luther Toyota responded

Thank you for your business Brad! We look forward to seeing you again!

April 02, 2021

Great service. Eric ensured all maintenance's were up to date, as I had moved & utilized a different dealershi for a couple years. I had really missed the service aI always received t this dealership & am More

by nancy.d.hartman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hagen
Apr 02, 2021 -

Rudy Luther Toyota responded

Thank you Nancy! We're so glad you were able to come see us again :) Thank you for your business - we appreciate YOU!

April 02, 2021

The service was good, the service people are great! The waiting area is comfortable and enough room to maintain distance. I will keep my car maintained here. More

by louiseindritz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Hassler
Apr 02, 2021 -

Rudy Luther Toyota responded

We're so glad you enjoyed the waiting areas. We look forward to seeing you again! Thank you for your business.

April 01, 2021

Excellent customer service experience. Thank you. They attended to me on a timely manner and address my question and answer them respectfully and accurately. Great work. More

by alowo003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Chanhdara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Rudy Luther Toyota responded

Thank you! We appreciate your business!

April 01, 2021

Everything always goes smoothly, from initial take in to getting my keys back. My service advisor, Eric Hagen, was great. He was thorough and professional. Among other things, he explained about needing th More

by Barbara.camm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hagen
Apr 02, 2021 -

Rudy Luther Toyota responded

Hi Barbara, thank you for your business, we look forward to seeing you again!

April 01, 2021

Car in for oil change at 160,000 miles. Tech checked out car with list of additional service needs. Terry went through the list with me to check when previous work had been done and what the maintenance sc More

by ren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kang
Apr 02, 2021 -

Rudy Luther Toyota responded

We appreciate your business, thank you for the great feedback!

April 01, 2021

Excellent service for the past 9 years. Very thorough, competent, professional, transparent staff that proactively ensures my RAV4 keeps me safe... very reassuring! Great job! More

by davidmorris001
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Hagen
Apr 02, 2021 -

Rudy Luther Toyota responded

Thank you for your continue loyalty! We appreciate you David! :)

April 01, 2021

Rudy Luther always does a great job. They even tightened the bolts on my license plate for me (I didn’t have the right tools to do it myself). I appreciate they had the waiting area organized for waiting c More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Apr 02, 2021 -

Rudy Luther Toyota responded

Thank you Karen! We're thank for you and your continue business. Have a great weekend.

April 01, 2021

Mia was efficient. Wait time as expected. Quiet waiting area. The issue with the TPMS was resolved. No charge for the work. Car was easy to find after work was completed. More

by 4RunnerDVR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Mulville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Devries
Apr 02, 2021 -

Rudy Luther Toyota responded

Thank you for your feedback! We appreciate your business!

April 01, 2021

They always provide excellent service. They do a complete inspection of my car so I feel confident when I leave that my car is in safe driving condition. They inform me of anything that needs repair and I ne More

by Camry@2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Rudy Luther Toyota responded

Thank you Gary! We appreciate your business, and we're so glad you entrust us with your vehicle and feel comfortable coming to our dealership :) We look forward to seeing you again!

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