Rudy Luther Toyota - Service Center

Quick check in and shuttle ride with no waiting. Car Quick check in and shuttle ride with no waiting. Car was done in less time than estimated. Couldn't ask for a better or more efficient experience. Quick check in and shuttle ride with no waiting. Car was done in less time than estimated. Couldn't ask for a better or more efficient experience. More

Misha picked up and dropped off our car. He wore a mask and sanitized it. We couldn’t have been happier with that Covid friendly service. and sanitized it. We couldn’t have been happier with that Covid friendly service. More

The person with whom I dealt was courteous, attentive, and respectful. I was pleased with the overall service. My only regret is that I did not agree to having the battery terminals cleaned as suggested. and respectful. I was pleased with the overall service. My only regret is that I did not agree to having the battery terminals cleaned as suggested. I must be honest and say that declining the cleaning was based on experiences with other car service facilities (most notably stand-alone oil change outlets) who nearly always suggest some additional work beyond the stated reason. Having been burned in the past this way I nearly always decline suggestions for additional work. When I got home and looked at the battery terminals I saw that there was, indeed, a need for cleaning. As a suggestion it would be helpful to take customers to see the need for such additional work. I realize this may not always be practical but in this case it would have been beneficial in helping me move past the built-in reluctance from past negative experiences. Thanks for listening. More

The service representative was very kind and helpful. We needed to work through a few things and it was awesomely executed. I appreciate the information and timely work done. needed to work through a few things and it was awesomely executed. I appreciate the information and timely work done. More

Always helpful and efficient. They care about me! I needed emergency help witan appointment because of a dead battery. They checked, tested and replaced battery under full warranty. needed emergency help witan appointment because of a dead battery. They checked, tested and replaced battery under full warranty. More

Very pleased with complimentary car wash. The person also cleaned the interior surfaces of dust which was added touch. Great job to the car wash person. Give him a hearty thanks. also cleaned the interior surfaces of dust which was added touch. Great job to the car wash person. Give him a hearty thanks. More

I bought my Prius at Rudy Luther's in 2007. I have brought my Prius to Rudy Luther's for service since 2007. I shall continue bringing my Prius to Rudy Luther's for service. brought my Prius to Rudy Luther's for service since 2007. I shall continue bringing my Prius to Rudy Luther's for service. More

I was greeted with a smile. The service advisor took down what I needed done and gave me a timeframe it would be done in. They beat that time frame and sent me on my way. what I needed done and gave me a timeframe it would be done in. They beat that time frame and sent me on my way. More

I was immediately approached by the service handler when I pulled my car into the garage and given simple direction for "next steps", i.e.: leave my key, go to desk, I'll be right there. Discussed maintenan I pulled my car into the garage and given simple direction for "next steps", i.e.: leave my key, go to desk, I'll be right there. Discussed maintenance work based on mileage and cost and time to complete; comfortable wait in the lobby; discussed other maintenance options for after visual check; completed timely and effectively. More

Always glad to get my Toyota service done at Rudy Luther Toyota. Everyone was very friendly and the dealership was spotless!! Keep up the great work. Toyota. Everyone was very friendly and the dealership was spotless!! Keep up the great work. More