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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.9
1,761 Reviews

1,761 Reviews of Rudy Luther Toyota - Service Center

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June 06, 2021

Brought my vehicle in for my 95,000 mile service. Everything went good. Checked in with Eric and he wrote up the work order and I waited in the lounge until the vehicle was done. More

by pgladhill
Recommend Dealer
Yes
Employees Worked With
Kevin Rudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Hagen
Jun 10, 2021 -

Rudy Luther Toyota responded

Thank you so much for doing business with us! We truly appreciate you.

June 06, 2021

Austin was phenomenal as always!! Definitely my go to guy for service! He did a great job going over my inspection sheet and recommended what needs to be done for next service. Keep up the good work Austin! More

by NickyK.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Chanhdara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Rudy Luther Toyota responded

Thanks Nicky! Austin has been a great asset to our team, and we appreciate your review. We'll be sure to pass this along to Austin and our service managers. :) Have a great day!

June 06, 2021

First class operation. Service staff very courteous and knows its product. With pandemic over, can we go back to fresh cookies and popcorn in waiting room? More

by Jimmyj415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Chanhdara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Rudy Luther Toyota responded

Thank you, Jimmy! We're so glad you have enjoyed the cookies and popcorn. We will talk with our management team and see if we can bring back our old snacks (we love and miss them too)! Thank you again for your review and positive feedback about our service department. Have a great day. :)

June 06, 2021

Jeremy was very helpful. He took the time to show me how to connect the battery tender. He even drove the car to the inside so I wouldn’t have to walk in the hot sun. More

by diasul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hassler
Jun 10, 2021 -

Rudy Luther Toyota responded

Thank you very much for your review. Sounds like Jeremy in our service department was able to provide excellent service to you and your vehicle. We appreciate your business. Take care!

June 05, 2021

Excellent customer service. The rep estimated that it would take an hour and it took 50 minutes. Clean and relatively quiet waiting area with complimentary wifi and water. More

by Mplsjen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mia Mulville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Rudy Luther Toyota responded

Thank you very much for your 5-star review! We hope that you visit us for any vehicle needs you have in the future. :)

June 03, 2021

We have two Toyotas from Rudy Luther. Love the vehicles, love the service and attention given to us. Every time we come in for service, we are treated with respect and everyone is very friendly. Highly rec More

by pitufo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Vernon
Jun 10, 2021 -

Rudy Luther Toyota responded

Thank you so much for your 5-star review, it is our pleasure to keep your vehicle in tip-top shape! Have a great day.

June 03, 2021

Always excellent customer service and technicians who thoroughly examine and take care of the details. All listen and explain repairs “in plain English” so that I understand what needs are necessary and More

by MarneZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Thai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun McDade
Jun 10, 2021 -

Rudy Luther Toyota responded

We're so happy to learn that you're pleased with your experience at our dealership! Reach out to us if there's anything else you need. :)

June 03, 2021

Drop in visit without an appointment because of low tire pressure and ripped wiper blade. Was able to get tire patched and blades changed right away. Everyone was courteous and friendly. More

by dkh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember names, but everyone was great!
Jun 10, 2021 -

Rudy Luther Toyota responded

Hi there! We'd like to thank you for your positive feedback about your last service visit. It's always a pleasure to assist you however we can. Have a wonderful day!

June 02, 2021

Misha and Rudy Luther as a whole has been fantastic to work with. Detail oriented, prompt, personable. I’ve appreciated my experience as it stands out. My experience started with a fantastic experience in More

by BMB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misha Supica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Thomas
Jun 10, 2021 -

Rudy Luther Toyota responded

Thank you so much! Dave and Misha are stellar RLT employees, we are very grateful to have them as a part of our amazing team. We always strive for fantastic service, and it sounds like we delivered. :) Thank you again for your review and recommendation!

June 01, 2021

Recalls items were taken care of in the time that was estimated, and all staff were clean and courteous. Waiting room options were nice as well. More

by nancyrog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Michaud
Jun 10, 2021 -

Rudy Luther Toyota responded

Thank you, Nancy. We appreciate your positive feedback of your recent service visit, and we hope to see you again next time.

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