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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.9
1,763 Reviews

1,763 Reviews of Rudy Luther Toyota - Service Center

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July 21, 2021

Excellent overall service experience! They picked up my car from home, completed the service that was discussed, and returned the car to my home all in a manner that was timely and affordable. More

by Mckinney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Swinford
Jul 26, 2021 -

Rudy Luther Toyota responded

Oh, that is such good news! We are so happy to hear about your positive experience with our dealership and service department. We look forward to seeing you again and providing excellent experience whenever you need us. :)

July 21, 2021

Great customer service with helpful employees. Very clean facilities and comfortable are while waiting for service to be completed. Less than one hour service time. More

by darleen66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Michaud
Jul 26, 2021 -

Rudy Luther Toyota responded

Thank you, Darleen. Your review means a lot to us and we're always happy to provide great customer service to all our customers! We hope to see you again next time.

July 18, 2021

Excellent customer service. Ryan the service technician is a huge asset to this organization and would make a great management track candidate to promote the quality brand! More

by Gm.smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Vernon
Jul 19, 2021 -

Rudy Luther Toyota responded

Thank you for your kind words about Ryan. We are pleased that you had a great experience, and look forward to serving you again in the future.

July 17, 2021

Good service and appreciated being able to get a ride to and from work. I trust the work they do and everyone is always friendly and helpful. More

by Janice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Brodal
Jul 19, 2021 -

Rudy Luther Toyota responded

Thanks Janice, we appreciate your business! Have a great rest of your day. :)

July 16, 2021

They were very helpful, answering all my questions completely in a friendly and respectful manner. I liked being notified by text of progress and on completion of the job. More

by TDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Swinford
Jul 19, 2021 -

Rudy Luther Toyota responded

Thank you so much for doing business with us! We truly appreciate you.

July 16, 2021

Great overall experience: greeted warmly, good waiting area, service finished in a timely fashion, and no unneeded recommended repairs. This is my "local dealer" and I'm glad. More

by carp55311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Rudy Luther Toyota responded

We're so happy to learn that you're pleased with your experience at our dealership and enjoy having you as our customer. Reach out to us if there's anything else you need! :)

July 15, 2021

I used the service of having someone pick up and drop off my van. That person was Misha. He was exceptional!! Personable and professional. The service also exceeded my expectations. More

by Jhn2356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misha
Jul 19, 2021 -

Rudy Luther Toyota responded

Fantastic! We love reading these and hearing about our customer's experiences. Thank you so much for sharing this with us. We will be sure to pass along your kind words to Misha as well. :)

July 14, 2021

Fast and friendly service visit. It was a one-year maintenance plus an issue identified by Toyota in a letter I received. They accomplished everything I asked for, just under the time estimate. Than More

by Prius v Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Rudy Luther Toyota responded

You are very welcome and thank YOU for this great review! :) Take care.

July 14, 2021

I really appreciate the pick up/drop off service -Misha was so prompt and courteous. I'm so grateful to Eric Hagen and the rest of the crew for finding the problem and taking care of it. Kudos to all! More

by Julie R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hagen
Jul 19, 2021 -

Rudy Luther Toyota responded

Ah, yes, Misha is truly the best, isn't he?! We feel very lucky to have him here at RLT. Eric and our service department are wonderful and so great to work with too, we're glad you had such a great experience with us!

July 14, 2021

Scheduled service was met promptly and wait time was within time indicated. Easy to schedule service on line with confirmation as well as reminder text. More

by mbmkcatton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hassler
Jul 19, 2021 -

Rudy Luther Toyota responded

Thank you very much for your review. :)

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