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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.9
1,763 Reviews

1,763 Reviews of Rudy Luther Toyota - Service Center

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August 01, 2021

Shane was on top of things when I arrived there. Easy to work with and he was thorough looking through my account. He was helpful and friendly. More

by nocturnal714
Recommend Dealer
Yes
Employees Worked With
Shane Michaud
Aug 03, 2021 -

Rudy Luther Toyota responded

Thank you for your kind words about Shane. We are pleased that you had a great experience, and look forward to serving you again in the future!

August 01, 2021

I came in for a warranty repair on my SUV. John Delander was my service manager, and he, as always, was amazing to work with. John answered all of my questions, expedited getting the required part from ano More

by pm8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Delander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Rudy Luther Toyota responded

Thank you! It is our pleasure to continue to serve you and we truly appreciate you as a valued customer. We are here to help with whatever you need, and will look forward to seeing you again next time. We will be sure to pass this along to John as well. :) Have a great day!

July 31, 2021

Repair cost was much less than estimated as a result of expert, rapid diagnosis. a malfunctioning seat heater switch problem was quickly identified and repaired. More

by mannykaplan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Rudy Luther Toyota responded

Thank you for your review, we appreciate your business and hope you have a great rest of your week. :)

July 30, 2021

Follow through on their message. They were on time, and explained their service. Facilities were clean and fresh. Service workers were professional and greeted us professionally. More

by dickstolz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Mulville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Rudy Luther Toyota responded

Thank you, Dick. We always love hearing from our customers and really appreciate your review. We hope to see you again next time. :)

July 30, 2021

We’ve purchased or leased many new Toyota’s over the last twenty years. Rudy Luther has always treated us fairly in these transactions. We recommend Rudy Luther highly! More

by bankerman4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Mulville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Rudy Luther Toyota responded

Thank you so much! We value you as a loyal customer and will continue to provide top-notch service. :) Enjoy the rest of your day, and we look forward to assisting you again with your next vehicle down the road. :)

July 30, 2021

We always get great service at Rudy Luther Toyota. Duane Beyer and Mike Mullenberg have been my service personnel for 6 years. They have consistently provided excellent workmanship and customer service. Mik More

by Jamie B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mullenberg, Eric Hagen
Jul 30, 2021 -

Rudy Luther Toyota responded

Thank you, Jamie for trusting us with your vehicle, we've always enjoyed having you as our customer. :) Eric, Duane, and Mike are great assets to our service team, we couldn't feel more lucky and are happy to hear you agree! Thank you for your continued loyalty and we look forward to assisting again in the future.

July 30, 2021

oil change / car wash $50 - nice environment. clear straightforward communication from service advisor. it's nice that they understand Toyotas are good vehicles and people buy them to avoid unnecessar More

by DK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Rudy Luther Toyota responded

Thank you for your review, we really appreciate it and look forward to seeing you for your next visit.

July 30, 2021

Easy and convenient to make appointment. Service staff was friendly. Great perk to be able to use the shuttle to get to work in the morning and back in the afternoon. Shout out to Larry B, the shuttle dri More

by edinaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Mulville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Brodal
Aug 03, 2021 -

Rudy Luther Toyota responded

Awesome! Thank you for sharing your recent experience with our dealership. We are proud of our staff and are glad to hear you were able to utilize some of our great amenities, like the shuttle service! Take care, and we hope to see you again in the future.

July 30, 2021

Kevin & Antonio were excellent at explaining the problem I was having with my Highlander. They made my visit worth the 1 hr drive to Rudy Luther's. More

by DC in Prior Lake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio
Aug 03, 2021 -

Rudy Luther Toyota responded

Fantastic! Thank you so much for taking the time to review us. We are happy to hear that our service team was able to take great care of you and your Highlander. Have a great day!

July 29, 2021

Pickup and delivery was greatly appreciated! Only thing wrong was that adviser forgot to punch my oil change key card. I called and Duane said he would make a note in my records for next year. More

by Marlys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Beyer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Vernon
Jul 30, 2021 -

Rudy Luther Toyota responded

Thank you for your business, Marlys. You are a valued customer and we apologize for missing your punch! Sounds like Duane was able to take care of you and ensure you don't miss out next time. We look forward to seeing you again. :)

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