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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.8
1,766 Reviews

1,766 Reviews of Rudy Luther Toyota - Service Center

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August 10, 2021

Used the car pickup/drop off service for a routine servicing and am so glad that I did! Misha was so professional, punctual, and handled my car with care. Will definitely be using this service again! More

by absteen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misha Supica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Rudy Luther Toyota responded

Misha is the best, isn't he?! Thank you so much for your business and for the great review. Have an amazing week!

August 09, 2021

Professional and informative The young lady who help at Professional and informative The young lady who help at register was amazing They got me in early and the work was done very quickly More

by dedraholen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Beyer
Aug 11, 2021 -

Rudy Luther Toyota responded

Thank you for your review and for your business! We hope to see you again next time. :)

August 09, 2021

Took a little longer than expected. Waiting areas are spacious. No popcorn, so sad! Service is always great and time is always available to get your car in. More

by Joan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Delander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Rudy Luther Toyota responded

Ahh, we miss the popcorn too! Thankfully, we still have some sweet goodies over by the coffee machine. ;) We thank you for your business, Joan, and will be sure to pass along your feedback to our managers. Hopefully we will be able to bring back the popcorn in the future!

August 08, 2021

I had an appointment for an oil change and the service tech who handled this transaction was very friendly knowledgeable and polite. I was very pleased with how efficient everything was done and I was out More

by alicedorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Rudy Luther Toyota responded

This is great to hear, Alice! Thank you for sharing with us. We're always happy to help, let us know if you ever need anything. :)

August 08, 2021

The service people at this dealership have always been excellent--since 1986 when I started coming. Nothing's changed. They are still outstanding, reliable, honest people who give excellent service! More

by dberdie1
Recommend Dealer
Yes
Employees Worked With
Mia Mulville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Rudy Luther Toyota responded

Thank you for being such an amazing and loyal customer! We value and appreciate you and look forward to serving you again. :)

August 07, 2021

Efficient and Courteous. Love the texting to keep me updated! More

by kmwr11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Delander
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Rudy Luther Toyota responded

The texting feature is so awesome! We're happy to have that as a way to communicate with our customers. :) Thank you for the 5-star rating, we look forward to helping you out again in the future.

August 06, 2021

Scheduled this Toyota Care appointment months ago. Turned out it was inadvertently scheduled for the used care department (!), and thus didn't show up on the TC schedule. More problematic was that it was sch More

by m. olaf hinz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Rudy Luther Toyota responded

We are so glad we were able to help take care of you and your vehicle! I'll be sure to pass along your kind words to Mark, and we hope to see you again for your next service.

August 06, 2021

Rudy Luther Toyota in Golden Valley always keeps me posted when scheduled maintenance is due. They got me on the schedule in a timely fashion when recall work and 30K mile service were needed. More

by SJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Vernon
Aug 11, 2021 -

Rudy Luther Toyota responded

Thanks SJ! We appreciate your business and hope you have a great week. See you next time!

August 06, 2021

They weren’t just doing their job, they cared about me.Gave some friendly advice that was much appreciated More

by brigita_kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Vernon
Aug 11, 2021 -

Rudy Luther Toyota responded

Aw, thank you Brigita! We do truly care about our customers and want to ensure a positive experience each and every time. Thank you for your positive feedback, and we hope to see you again in the future.

August 05, 2021

Fast, check in for service. In and out, no hassle no problems. I like that the rep TELLS me when my car is ready. I’m not always watching for a text while I wait. More

by J.p.brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Michaud
Aug 05, 2021 -

Rudy Luther Toyota responded

Awesome! Thank you for your review and for trusting us with your vehicle. Take care. :)

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