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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.8
1,766 Reviews

1,766 Reviews of Rudy Luther Toyota - Service Center

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October 03, 2021

Dear all, My over all experience is very good since 1998, Mr. Gary Coldwell was my sales guy then and Mr. Scott was in 2018. Thank you. More

by M Ashraful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Rudy Luther Toyota responded

Thank you! We appreciate your continued business!

October 02, 2021

Friendly, knowledgeable and under the estimated charge! I was pleasantly surprised at every experience I had there. More

by Ccfi1799
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hassler
Oct 12, 2021 -

Rudy Luther Toyota responded

Thank you! We appreciate you sharing your experience with us. Thank you for your continued business!

October 02, 2021

Good time mgmt, thorough job, friendly service. The only criticism is that check in people are not necessarily technicians. Thus, they should state their opinion as secondary to them. More

by eklundbrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hassler, Ryan Vernon
Oct 12, 2021 -

Rudy Luther Toyota responded

Thank you for your business!

October 02, 2021

Scott located an already built car for us before it left Japan, saving us additional months of waiting during a time when scarcity of chips and shipping delays were resulting in long waits. Scott kept us i More

by jekoth
Recommend Dealer
Yes
Employees Worked With
Scott Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Rudy Luther Toyota responded

Congratulations on your new car! We're so glad it worked out and we were able to get you a vehicle. Thank you for your business!

October 01, 2021

Good timely service. Everything as promised. Great waiting area. Service explained well. Pleasant staff. Plan to return. More

by Horst998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Mulville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Hagen
October 01, 2021

Always the best - prompt service, great waiting area, every action and price explained. We will always come back, never had a bad experience at Rudy Luther. More

by mwiborg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Rudy Luther Toyota responded

Thank you! We appreciate hearing about your experiences. We look forward to seeing you again! :)

September 29, 2021

Everything I needed done was done, I left knowing exactly what was done. I am very satisfied. More

by Pmco34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Vernon
Sep 29, 2021 -

Rudy Luther Toyota responded

Thank you for your review! We appreciate hearing from our customers. We'd love to know how we can earn 5 stars next time. If you'd like, please feel free to email us at info@rudyluthertoyota.com.

September 27, 2021

Oil and filter change along with the 10K mile checkup was smooth and included tire rotation. It is a nice package as a new car owner. More

by Sol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Chanhdara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Rudy Luther Toyota responded

We love that package! Thanks for your review, Sol. We look forward to seeing you for your next routine maintenance.

September 26, 2021

very very very very very very veru very very very very very very very very very very veru very very very very very good/. couldn't be happpier More

by shinaabe53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misha Supica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duane Beyer, Stacy Hassler
Sep 29, 2021 -

Rudy Luther Toyota responded

Thank you so much! We are very very very happy to assist and wish you a great rest of your week.

September 25, 2021

Our transmission is having problems at only 22,000 miles on our RAV4. The diagnostic was not able to determine the problem. We had a vacation planned and were very nervous to take our car on a trip withou More

by Pete
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Hassler
Sep 29, 2021 -

Rudy Luther Toyota responded

Hi Pete, We’re so sorry for the inconvenience of this, and of course we will be working with you to get the issue resolved. We’re so glad we were able to help you out with a loaner for your trip, to provide some peace of mind. Unfortunately we are at a standstill until it happens again. If you’d like to speak with one of our managers further about this, we’d be happy to chat – please give us a call 763-222-2020. Thank you for your feedback.

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