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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.8
1,766 Reviews
Call Service Center (763) 222-2020

1,766 Reviews of Rudy Luther Toyota - Service Center

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October 24, 2021

My car was serviced as scheduled. I was informed that I would be contacted or I could contact them if I needed. More

by mvmoel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Austin Chanhdara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2021 -

Rudy Luther Toyota responded

Thanks for coming to visit us! We hope to see you again.

October 24, 2021

Service appointment was at the time requested, finished sooner than promised while I was waiting. Cost was as I expected. More

by george_skinner90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Nesbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2021 -

Rudy Luther Toyota responded

Thanks for the great rating, George! Take care.

October 23, 2021

Service Tech diagnosed and repaired an unusual problem and was very thorough. Service was professional and friendly. More

by Rav4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hagen
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Nov 02, 2021 -

Rudy Luther Toyota responded

Thank you very much for your review and rating, it is much appreciated!

October 21, 2021

After several years of experience and purchase of three Toyota Venzas. I can easily say Rudy Luther Toyota is the best. More

by Herbmn61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hassler
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Nov 02, 2021 -

Rudy Luther Toyota responded

Aww, we think YOU are the best!! Thank you so much for your loyalty and we look forward to assisting you again next time. :)

October 21, 2021

This dealership is wonderful. The person who checked me in was courteous. My car was ready in less time than expected. More

by Twinsball
Recommend Dealer
Yes
Employees Worked With
Kevin Rudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2021 -

Rudy Luther Toyota responded

Thank you so much, we really appreciate your business!

October 20, 2021

We were early for our appointment and they took us right in. Very nice people to work with. More

by lch56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2021 -

Rudy Luther Toyota responded

So great to hear! Thank you so much for sharing with us. :)

October 19, 2021

Service department has always been very efficient and well organized. I always feel confident that things have been done right. Communication is excellent and I really like being able to pay online. More

by paul conrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hagen
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Nov 02, 2021 -

Rudy Luther Toyota responded

Hi, Paul! Thank you so much for your review about your recent service experience. We're glad to hear you were able to utilize our online pay service - it's so easy and convenient! Come see us again next time. :)

October 18, 2021

Your still a great dealership. Professional & knowledgeable. Clean waiting areas. Look forward to snacks returning More

by alorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Mulville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Rocek
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Nov 02, 2021 -

Rudy Luther Toyota responded

We really appreciate this, thank you so much! Here's hoping the snacks can return soon. :)

October 17, 2021

My experience was great because of courteous and friendly people doing the appointment and working there. More

by Jacobson_al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2021 -

Rudy Luther Toyota responded

Thank you so much, we appreciate your business and hope to see you again next time. :)

October 17, 2021

Still waiting for follow up regarding service questions and purchased warranty questions from early August. More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Hagen
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Sep 29, 2021 -

Rudy Luther Toyota responded

Hi there! It sounds like Eric was able to get back to you, but if you need anything please do not hesitate to reach out.

Sep 30, 2021 -

Customer responded

No. Still no response from Eric.

Sep 30, 2021 -

Rudy Luther Toyota responded

Hello, Eric called on 9/21 at 7:44am. He will try again today. Please keep your eyes peeled for his call. Thank you!

Sep 30, 2021 -

Customer responded

There's no record of the call on caller ID and no voicemail was left in regards to the request for follow up on August 6th, 2021.

Oct 17, 2021 -

Customer responded

Crickets, crickets, crickets... I take it you just don't care right?

Oct 18, 2021 -

Rudy Luther Toyota responded

Hi again, we have attempted multiple times to reach you, and have not received a response back. Could you please reach out to us at info@rudyluthertoyota.com with your phone number, so we can make sure we have the correct number on file? If it's easier for you, please call us at 763-222-2020 and ask for an available service manager.

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