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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.8
1,766 Reviews

1,766 Reviews of Rudy Luther Toyota - Service Center

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January 27, 2022

Everything went fine except the car wash was closed. Car was returned in about an hour. More

by Pete Phanortney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Rudy Luther Toyota responded

Thanks for your feedback, Pete. We hope you have a great day.

January 27, 2022

Friendly, great service. They routinely exceed my expectations. Everyone I encounter has a smile and a can-do attitude. More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Mulville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duane Beyer
Feb 07, 2022 -

Rudy Luther Toyota responded

Thanks, Matt! We appreciate you.

January 27, 2022

Professional service I've come to expect over the years. The staff has always been very helpful. More

by mjf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Mulville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Rudy Luther Toyota responded

Thank you so much! We really appreciate you as our customer.

January 26, 2022

Both service members were excellent, provided good information and timely result. Allways great service at this dealership. More

by Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Nesbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Rudy Luther Toyota responded

Thanks so much, Henry! We truly appreciate you.

January 25, 2022

Did a good job checking me in and I waited while they did my 25,000 check up---they said it would take about an hour and it did. More

by kim.schulz
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Duane Beyer
Jan 26, 2022 -

Rudy Luther Toyota responded

Thanks, Kim! It's our pleasure to take great care of you and your vehicle. We hope to see you again for your next service.

January 25, 2022

I always enjoy having Terry as my service advisor. He is practical and helpful--always going the extra mile for the customer. More

by ktraidt
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Rudy Luther Toyota responded

Thank you for your kind words about Terry. We are pleased that you had a great experience, and look forward to serving you again in the future!

January 25, 2022

This dealership has a very warm atmosphere. They treat their customers like royalty. Great place More

by j_fruth60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whoever helped me on January 22, 2022 8:00 AM
Jan 26, 2022 -

Rudy Luther Toyota responded

Thank you, our customers are like our family and we are so pleased to hear about your experience with us. We hope to see you again in the future.

January 24, 2022

I appreciate the online scheduling, the attentive service writers, the tidy environment and the speedy completion of reliable service work. More

by StPaulScott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Rudy Luther Toyota responded

Thank you, Scott. We look forward to seeing you again next time.

January 24, 2022

I was able to immediately bring my car in for repair of a leaking tire. Tire ended up needing to be replaced and they did not have one in stock, so they gave me a free loaner car to drive until they could ge More

by DA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mia Mulville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Rudy Luther Toyota responded

Thanks DA! We appreciate your business.

January 22, 2022

I don't care for the dealership at all. I was happy with the service department not the dealership. I would never buy a car from the dealership again. More

by Yaris 2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Delander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Rudy Luther Toyota responded

Thank you for your feedback. We appreciate the opportunity to hear about areas of improvement. Guest satisfaction is our priority, and would like the opportunity to discuss the matters with you. Please contact us at info@rudyluthertoyota.com. Thank you.

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