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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.8
1,766 Reviews

1,766 Reviews of Rudy Luther Toyota - Service Center

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February 07, 2022

It was fast and courteous but I just wished I woulda got a car wash. More

by jdogg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Rudy Luther Toyota responded

Thank you for your review. We apologize that our car wash was not open due to the extreme cold weather, but will be happy to wash your vehicle next time you are in, when it is warmer. :) Thanks for coming to see us!

February 07, 2022

It was fast efficient and on time, it is close to home, good communication with texting etc More

by Nursekmn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Laakkonen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Rudy Luther Toyota responded

Thanks so much! We appreciate your positive feedback and look forward to serving you again in the future for your next visit.

February 06, 2022

efficient, quick, comfortable and I like the car and know that they back up a good product More

by jcarlson2
Recommend Dealer
Yes
Employees Worked With
Mark Pua
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Rudy Luther Toyota responded

We're so happy to learn that you're pleased with your experience at our dealership! Reach out to us if there's anything else you need. :)

February 06, 2022

Excellent service! Explained the service need and what was preformed after it was done. Took less then an hour. Keep it up. Thanks all. More

by Tjleeper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duane Beyer, Tyler Falconer
Feb 07, 2022 -

Rudy Luther Toyota responded

Thank you so much for doing business with us! We truly appreciate you.

February 05, 2022

Duane knew right off why I was there ... and took care of it quickly. Liked the texting telling me it was done. Thanks. More

by geneschef7
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Duane Beyer
Feb 07, 2022 -

Rudy Luther Toyota responded

Hi there! Thank you very much for your positive feedback. We are also loving the addition of the text feature in our service department and hope to see you again for your next service visit.

February 05, 2022

Great customer service, on time appointment, very nice waiting room area, very quick check out More

by Squatch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mia Mulville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Rudy Luther Toyota responded

Thank you so much for your review!

February 05, 2022

Service on Vehicle was excellent. I did not appreciate the number of people in the waiting room who were unmasked. I reported it. Thankfully, the staff person to whom I reported it did take care of it. Th More

by DK
Recommend Dealer
Yes
Employees Worked With
Austin Chanhdara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Rudy Luther Toyota responded

Thank you for your feedback. We appreciate hearing from you and will dig a little further into this.

February 05, 2022

Luther Toyota GV tries to excel, however, as a result of how reaction to the pandemic, supply chain and labor shortages make excelling difficult... More

by lew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Socher
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Delander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duane Beyer
Feb 07, 2022 -

Rudy Luther Toyota responded

Thanks, Lew! We're glad you understand the difficulties that dealerships and other industries are having during this time. We are seeing a light at the end of the tunnel and hope it comes sooner than expected! :)

February 03, 2022

First of all, don't tell me an extended warranty isn't worth the money. I have used RLT for all my 4Runner's servicing, and I have never been disappointed. If they can't address the issue on a regular s More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Delander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Pua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Hassler
Feb 07, 2022 -

Rudy Luther Toyota responded

Hi Steve -- thank you for your feedback! We are very proud of our service team and are so happy to hear you had a great experience and were able to take advantage of Toyota's fantastic warranty program. We hope to see you again next time.

February 03, 2022

Good service closed with my house people nice care for Customer waiting room very clean More

by ccnn07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristin Klein
Feb 07, 2022 -

Rudy Luther Toyota responded

Thanks so much! We appreciate your review and it sounds like you had a great experience with our dealership. We'd love to learn how we can earn 5 stars next time. If you'd like, please feel free to email us at info@rudyluthertoyota.com. Thanks!

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