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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.8
1,766 Reviews

1,766 Reviews of Rudy Luther Toyota - Service Center

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February 20, 2022

Painless! ! Easy process from appointment to delivery of vehicle. Staff was courteous and helpful. I will be back!! More

by Irie man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Rudy Luther Toyota responded

Thank you so much! We are delighted to read about your fantastic experience with us, and look forward to seeing you again! :)

February 20, 2022

Good communication from service guys. Gave me status updates and completion time. They ordered a part that my car needs. More

by Barry
Recommend Dealer
Yes
Employees Worked With
Nick Laakkonen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Hagen
Feb 23, 2022 -

Rudy Luther Toyota responded

Thank you for sharing your experience, Barry. We're happy to help and look forward to seeing you again.

February 20, 2022

Polite and great service. Updates about what is happening are provided in a timely manner and with options and useful advice. Excellent facilities. Ryan is a great service dep More

by mattsaxe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Vernon
Feb 23, 2022 -

Rudy Luther Toyota responded

We're so happy to learn that you're pleased with your experience at our dealership, Matt. We will also be sure to pass along your kind words to Ryan. Please do not hesitate to reach out to us if there's anything else you need!

February 20, 2022

The service was timely and the staff addressed the issue with the least expensive option for my very old Toyota Avalon! More

by Mjstelzner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hassler
Feb 23, 2022 -

Rudy Luther Toyota responded

Thank you so much, it is our pleasure to keep your vehicle in the best shape! Take care. :)

February 18, 2022

First time having the new car serviced at your dealership. Terry Johnson was helpful in explaining how your dealership functions in regards to having the car serviced. Excellent public relations More

by wjmmarier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Rudy Luther Toyota responded

Yay! This is amazing. Smiles on our end too, just reading this. :) Thank you so much for your kind words of appreciation for Terry and our staff. It means a lot to us, and we hope to see you again next time.

February 17, 2022

I really appreciate that they are willing to pick up my car and return it after it's been serviced. And communication up to pick up until return is fabulous. They couldn't make it easier. More

by Becky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember the name of the guy that delivered the car, but he was so curteous and safe.
Feb 23, 2022 -

Rudy Luther Toyota responded

Hey Becky! We are so happy that you enjoyed our pick up/drop off service. We think it's such a great way to accommodate our fabulous customers and their busy schedules. Have a great day and thank you for choosing RLT!

February 17, 2022

Kind and friendly pre-explanation and support. The service took time than I thought but enough. More

by wakasatc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Delander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Rudy Luther Toyota responded

Thank you for your review and feedback. We appreciate your business.

February 17, 2022

The staff at the dealership were very nice and attended to me promptly. Thank you very much More

by jukias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hagen
Feb 23, 2022 -

Rudy Luther Toyota responded

It's our pleasure, thank you for coming to see us!

February 15, 2022

In this moment I can’t recall my service associates name. He takes care of us nearly every time we bring our vehicles in and im grateful for his kind, knowledgeable, caring approach. Thank you for keeping us More

by PeggiePilates
Recommend Dealer
Yes
Employees Worked With
John Delander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Rudy Luther Toyota responded

We’re glad you had a good experience, Peggy! We look forward to assisting you again next time. It's our pleasure to take excellent care of you and your family. :)

February 15, 2022

All necessary work was done in the promised time frame. Car history was meticulously checked. No surprises. Car wash done! More

by nancihilden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Rudy Luther Toyota responded

Fabulous! Thanks for sharing your recent experience with us and we hope you have a great rest of your week!

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