Rudy Luther Toyota - Service Center

I've used Rudy Luther Toyota for years, and I am very satisfied with the service. They are courteous and attentive, and I like the waiting area. satisfied with the service. They are courteous and attentive, and I like the waiting area. More

I made the service appointment online after my car's electrical system suddenly began displaying incorrect information for several days ( showing all the taillights were out, when they weren't) and the electrical system suddenly began displaying incorrect information for several days ( showing all the taillights were out, when they weren't) and the check engine light went on. Naturally, when I arrived at the service bay, everything was working just fine. Mark Perra has been the service advisor on my car for most, if not all, of the time I've owned it. (It's a 1998 that I bought from you in 1999!) Looking at the situation, Mark told me that in all probablilty, a short had developed somewhere in the system and that I could expect this problem to happen again, eventually not going away, at which time we could get it fixed. He checked over my maintenence record and we decided to just change the oil and run it through the car wash. While I waited, I relaxed in your very comfortable lounge and had a cup of coffee. When Mark came to tell me my car was ready, he also gave me a head's-up on some maintenence work that we should do in the spring, based on a test drive taken by the service personnel. As always, I asked him if I should be thinking about a new car ( mine has 203,000 miles) and he reassured me that my car is running just fine and that the work that needs to be done is pretty routine for a car of its age and mileage. So, I went home a happy, satisfied customer, confident that my car will continue to meet my needs and expectations for a long time to come. I just love this car and I really appreciate the sense of continuity that I get from being able to rely on Rudy Luther and Mark Parra to give me sound advice and excellent service. More

We bought a new 2012 Corolla in May of 2012. Very happy with the experience. At work, we had a company Avalon, and the fellow who takes it home every night wasn't happy where he was having it serviced. R with the experience. At work, we had a company Avalon, and the fellow who takes it home every night wasn't happy where he was having it serviced. Rudy Luther Toyota is on my side of town, so I brought in the company car. The amount charged was a fraction of the estimate I signed, and it was returned to me earlier than expected, very nice, since I was waiting. I've found this to be typical of my experiences at the dealer, and at Luther dealers where I've bought other cars. More

Your employees have been there for a long time, which speaks volumes about management, are friendly, knowledgeable and professional. Terry, who was my service representative, showed and explained to me speaks volumes about management, are friendly, knowledgeable and professional. Terry, who was my service representative, showed and explained to me why I needed to replace my tires. Also, the space you have created for customers waiting is exceptional. I bought my first Camry for $4,000 out of the newspaper. Your salesman at the time (@1999), told me he couldn't beat the price that I had from a woman who needed to sell her car with 4500 miles on it. I was impressed then and brought my car to you for all maintenance until I bought a new one in 2010, though the car is a 2011. More

Doug was great! Efficient, knew his stuff, speedy, knowledgable, pleasant to work with! The driver of the courtesy van was also EXCELLENT!! Courteous, prompt, professional, friendly. I believe his knowledgable, pleasant to work with! The driver of the courtesy van was also EXCELLENT!! Courteous, prompt, professional, friendly. I believe his name was Michael (young guy, just graduated from St. Thomas? with degree in finance.) He will go far in this world! Great kid! I was just telling Michael that I have always had AAA+ experience at Rudy Luther Toyota for sales and service. Everything is so efficient, pleasant, and luxuriously focused toward the customer. I couldn't ask for better service!! More

I have complete confidence in this dealership. Always get the best service and never feel like I need a second opinion. I have been coming here for years. Thanks to All Colleen get the best service and never feel like I need a second opinion. I have been coming here for years. Thanks to All Colleen More

Great service, knowledgeable service department staff, and very professional. They understand and care about your personal schedule and respect is their mantra. I drive 20 miles to use this specific de and very professional. They understand and care about your personal schedule and respect is their mantra. I drive 20 miles to use this specific dealership. More

I just got a new Venza in May. They first time I tried using the heated seats they didn't work. I came in to get that fixed. I was told it would be an hour and I was there for just about two hours. Th using the heated seats they didn't work. I came in to get that fixed. I was told it would be an hour and I was there for just about two hours. The problem was fixed but the fact that it took twice as long and not once did someone come to me and say "Oh, we're having trouble finding the issue" or "we found it but it'll take us a lot longer than we anticipated" is just bad customer service in my book. So my first service experience with my new car was a bust. It doesn't give me a lot of faith in that dept. More

Andy usually takes care of my oil change service and today he took care of new tires, oil change and timing belt.. He does a great job and goes out of his way to work with me when I cone in... Thanks today he took care of new tires, oil change and timing belt.. He does a great job and goes out of his way to work with me when I cone in... Thanks Andy for all you do!!!! More

The oil change was completed promptly. I asked them to check my battery. It was recommended that I replace it. That was done very quickly. Everyone was pleasant and professional. check my battery. It was recommended that I replace it. That was done very quickly. Everyone was pleasant and professional. More