Rudy Luther Toyota - Service Center

Good courtesy upon arriving and with the follow up work. Pleasant surroundings in which to wait for my vehicle. Loved the free coffee and muffins. Good all the way around. Pleasant surroundings in which to wait for my vehicle. Loved the free coffee and muffins. Good all the way around. More

Thank you very much! I appreciate this included in my lease oil filter change service! Wish successful 2013 year to Rudy Luther Toyota! Keep it up! lease oil filter change service! Wish successful 2013 year to Rudy Luther Toyota! Keep it up! More

Duane was very professional, open and clearly cared about the car, its repair and my experience of competent and affordable service. He was attentive and present. When my tire light continued to go on, he gr the car, its repair and my experience of competent and affordable service. He was attentive and present. When my tire light continued to go on, he graciously checked and assured the balance of the tires. More

They were very honest and finished their work within their time estimate. Linda was very pleasant, helpful and easy to understand. She came and got us when the job was finished. their time estimate. Linda was very pleasant, helpful and easy to understand. She came and got us when the job was finished. More

From the time I placed the call to request service to the final hand-off of my key, the Service Dept was sharp, prompt and friendly. They got the job done when promised with no phony upselling attempt. I wa final hand-off of my key, the Service Dept was sharp, prompt and friendly. They got the job done when promised with no phony upselling attempt. I waited in the lounge and could see the same care and attention being given to other customers around me. There was nothing negative about my visit, and there is no question that I am taking my car there again. More

Very friendly/helpful. They recommended a very reasonable 40,000 mile check-up - everything okay. I decided to wait for the service, and found their waiting area very nice (desk area, computers a reasonable 40,000 mile check-up - everything okay. I decided to wait for the service, and found their waiting area very nice (desk area, computers available, large screen TV,free beverages, popcorn, donuts). More

My car is always taken well care of. This service felt exceptionally nice since not only were my service needs met, my car was very clean both inside and out. As long as that's included in the service, I exceptionally nice since not only were my service needs met, my car was very clean both inside and out. As long as that's included in the service, I will keep coming back! I also appreciated the valet, which was new since my last visit. In the past I felt a little "dumped off" after I paid. Having someone open the door and ask if I needed help finding the car was a nice touch. More

While I was a little disappointed that the check engine light came on, and a repair was required for my 2008 Toyota, the service was really good. They kept me informed throughout the process. The diagnosis light came on, and a repair was required for my 2008 Toyota, the service was really good. They kept me informed throughout the process. The diagnosis was quick and the repair was done in a timely manner. The waiting area was clean and comfortable. More

Greetings Mark and RL Staff. This is my third 4Runner and it is one fantastic truck. 1999 SR5 with 205,000 miles. I bought it in 2005 with 68,000 miles off your lot. I still think this year and this truc and it is one fantastic truck. 1999 SR5 with 205,000 miles. I bought it in 2005 with 68,000 miles off your lot. I still think this year and this truck is the best all around SUV ever built with great performance, ride, looks, interior comfort, durability and vision from the driver's seat. MPG +23 in summer with V6. And the electric rear window has always been my favorite. And I can still get it serviced and have had it serviced nearly exclusively and regularly at RL Golden Valley. I trust your people and your work. I plan to get 300,000 miles from this vehicle. I brought the truck in last Thursday Dec 19 for four things. Duane was outstanding and helped me check in the vehicle. 1-Oil and filter. 2-Brakes sticking. 3-Check engine light on/off and rough idle. 4-Balance and rotate tires as I felt a shimmy at 68-70 mph. Whew, $1,700 later and at end of Thursday, I had fresh oil and filter, rear brakes and seals, the oxygen sensor replaced and tires rotated and balanced. Duane even showed me the existing greasy rear brakes/seals so I could see the leakage before I authorized replacement. It was obvious, greasy brakes. OK. My report is that the truck idles like a champ, the brakes are working great, I trust the oil and filter are lubing and filtering. But I still feel the shimmy at 68-70. Tires are brand new Good Year Wranglers. I always loved the smooth ride of this vehicle, this shimmy bugs me. What can we do? Did the balance get done right? Is it a bad tire? Thank you for considering a solution. I don't want this to become a big deal. Maybe you should take it for a drive on Freeway and see if I am blowing smoke! Happy Holidays. In gratitude. John Shaw 612-817-6828 More

I have driven Toyota Camrys for 25 years, first in Wisconsin and now in the Twin Cities for the past 12+ years. I have always been satisfied with the service at this dealership! No complaints! Carol Wisconsin and now in the Twin Cities for the past 12+ years. I have always been satisfied with the service at this dealership! No complaints! Carol Svanoe More