Rudy Luther Toyota - Service Center

Every one of these highlighted people were responsive, accommodating, capable, respectful and thorough, certainly, professional at all times. I drove in and was greeted immediately by Terry, all my record accommodating, capable, respectful and thorough, certainly, professional at all times. I drove in and was greeted immediately by Terry, all my records were on the computer and before I was taken in the shuttle back to work, my car was already on the line to be serviced. It was a true pleasure and convenient part of my day. Thank YOU. More

When I got there I was intending to get a transmission fluid change. Duane informed me that I did not need one and that i had already done this. Great. I did ask to have them check the brakes and also fluid change. Duane informed me that I did not need one and that i had already done this. Great. I did ask to have them check the brakes and also replace a burned out light behind one of my dash fan controls. They did the break inspection and they said they were fine. They did not replace the light that was burned out that I requested to get done. Not sure why. More

Very nice service. I have to say that I made a great choice buying a car from Rudy Luther Toyota. I believe I'm gonna recommend this dealer to my friends. choice buying a car from Rudy Luther Toyota. I believe I'm gonna recommend this dealer to my friends. More

Can not remember the name of the mechanic that worked on my car, but he would be rated a "5" also. Very happy with the service and cashier departments. my car, but he would be rated a "5" also. Very happy with the service and cashier departments. More

Before you buy your Camry, hope you read this. A 2012 Before you buy your Camry, hope you read this. A 2012 Camry is a cold car, meaning slow to heat up (not the last few days at below zero - nothing c Before you buy your Camry, hope you read this. A 2012 Camry is a cold car, meaning slow to heat up (not the last few days at below zero - nothing can keep up with that). If you do a lot of stop and go driving, it won't ever heat up, so when you start - keep driving. It will ultimately heat up. Dealer says, that's the way it is. I haven't had a car this cold in 15 years (my last Camry - thought since 1997 they would have fixed that problem). Second, MPG in city is pretty bad (on a positive note highway is pretty good) so beware if you don't spend most of your time on the highway. My Deville did as well in the city. Dealer says again...that's the way it is (from the service department). Third, Rudy advertises loaner cars (Certified Warranty), but just found out a rental charge to check out the low MPG and cold start. RL is in Golden Valley, I live in Eagan. I don't even get a ride home. Called the guy who sold it to me and his suggestion was to sluff it off to a Toyota Dealer closer to home. Short story - not much love at this Dealership. Guess Camry still has good share, no need to care (hey that could be their tag line). Al More

We have been coming to Luther Toyota since 2007 and we are pleased as punch with Jeremy and Stacy Hassler and their top notch customer service and support. We keep coming back to them because we know the are pleased as punch with Jeremy and Stacy Hassler and their top notch customer service and support. We keep coming back to them because we know they will give us the expert advice and care that we have come to expect from Toyota. They always smile and greet as though we are family and we love that. We look forwards to working with them for many years to come.It also helps that this dealership is practically within walking distance of our home! I want to tell you that I was witness to just how politely and "in control" Jeremy deals with all his customers, even if they are acting very demanding and out of line IN HIS FACE.He handles them with all the grace and ease of a foreign diplomat and takes the matter in stride. I wish there were far more customer service agents like him in this world! Way to go Jeremy!! Momy and Cindy Benzaquen More

The team at luther always do a great job. I had to bring in my vehicle due to it not starting so needless to say I did not have an appointment to get it taken care of. The crew at luther did not turn me awa in my vehicle due to it not starting so needless to say I did not have an appointment to get it taken care of. The crew at luther did not turn me away and managed to get my vehicle fixed and ready to go by the end of the day. The staff is always friendly and works hard to make sure you are happy with the repairs. I will always recommend Luther Toyota. More

Before you buy your Camry, hope you read this. A 2012 Before you buy your Camry, hope you read this. A 2012 Camry is a cold car, meaning slow to heat up. If you do a lot of stop and go driving, it won Before you buy your Camry, hope you read this. A 2012 Camry is a cold car, meaning slow to heat up. If you do a lot of stop and go driving, it won't a ever heat up, so when you start, don't stop for a while. Dealer says, that's the way it is. I haven't had a car this cold in 15 years (my last Camry - just thought in 15 years they would have fixed it). Second, MPG in city is pretty bad (highway is pretty good). Dealer also says that's the way it is. Third, Rudy advertises loaner cars(Certified Warranty), but just found out a rental charge to check out the low MPG &cold start . RL is off 394 &169' I live in Eagan. I don't even get a ride home. My salesman suggested I go to Inver Grove and make it their problem. Not much "love" at this Dealership. Al More

had to bring car back in for them fix what was to be fixed the first time, If they would check there work when done I would not have to bring it back in for there sloppy work fixed the first time, If they would check there work when done I would not have to bring it back in for there sloppy work More

Amazing. I came in because the light for tire pressure was on. Kevin pointed out that I was only 500 miles away from a 15K check, and suggested I have that done since I was already there. This saved me ti was on. Kevin pointed out that I was only 500 miles away from a 15K check, and suggested I have that done since I was already there. This saved me time & lots of traffic aggravation. It was completed in about 30 minutes and when I got home I had a letter "reminding" me I was due for a 15,000 mile check. DONE!! Pretty impressive service. More