Rudy Luther Toyota - Service Center
Golden Valley, MN
1,766 Reviews of Rudy Luther Toyota - Service Center
I went in for a recall update to my Corolla. I had the pleasure of working with Doug. He was so friendly, knowledgable and helpful. I had a question about my rear passenger door and he was so quick to im pleasure of working with Doug. He was so friendly, knowledgable and helpful. I had a question about my rear passenger door and he was so quick to immediately come over and take a look. He was able to explain the issue, even tried to fix it and then told me the approximate cost to completely fix the problem. Really, I was so happy with him. Also, the recall fix took less time than expected and I was on my way quickly. Thanks so much to doug and the team for creating such a great experience for me. More
My car had a funny smell when I was driving it. I brought it in to the dealership and they were very thorough trying to find the cause but they were not able to duplicate my problem. They never made brought it in to the dealership and they were very thorough trying to find the cause but they were not able to duplicate my problem. They never made me feel stupid and dealt with me professionally. I appreciate Brian's patience with me when I mis-heard the amount he quoted for repairs and freaked out a bit. More
Professional employees, clean facility, friendly, good location, flexible and wide open hours, ease of doing business, timely, easy to correspond with via email and phone - accessible location, flexible and wide open hours, ease of doing business, timely, easy to correspond with via email and phone - accessible More
Had our 5000 mile service and found it very easy, fast and the people were very helpful. It is nice to be able to take our car in to be serviced and not to feel stressed out by the experience. and the people were very helpful. It is nice to be able to take our car in to be serviced and not to feel stressed out by the experience. More
Great customer service, fast repairs, competitive labor pricing, and really nice shuttle drivers. A well run service department with a motivated team! The best auto service experience I've had in years! pricing, and really nice shuttle drivers. A well run service department with a motivated team! The best auto service experience I've had in years! More
Treated like royalty from the second I got out of my car, until I picked my car up later in the day. They really have the best customer service. Love it! until I picked my car up later in the day. They really have the best customer service. Love it! More
Andy Kelm greeted me promptly, he is so professional and friendly. He provided information for the service that my vehicle required, answered my questions. Your dealership owes its excellent reputation to friendly. He provided information for the service that my vehicle required, answered my questions. Your dealership owes its excellent reputation to employees like Andy! Thank you! More
This is the first Toyota I have ever owned and I absolutely love it, probably because the service department is second to none. I bought my FJ Cruiser new here and have been in for various service a absolutely love it, probably because the service department is second to none. I bought my FJ Cruiser new here and have been in for various service appointments and every single time I have been very happy. Andy helped me today and was no exception, super friendly and courteous! My car is always done on time and it's freshly washed and vacuumed too. The waiting area is the best! A huge flat screen TV, lots of comfortable chairs, a business room, free beverages and snacks, even a dedicated kids area. What more can you ask for? I have owned just about every single kind of vehicle you can think of and Toyota has been my favorite by far. My husband has a new Mercedes SUV and can't get over the excellent service that I get, something he can only dream of! More
I had the 10,000 mile tune up and oil change with promised timing and excellent customer service. I would recommend Toyota and this dealership. I love my Pruis! promised timing and excellent customer service. I would recommend Toyota and this dealership. I love my Pruis! More
My first contact with RL Toyota was with salesperson, Nettie Jubie who I cannot say enough GOOD. She was professional in all aspects of the purchase of our new vehicle. As for the service department I ca Nettie Jubie who I cannot say enough GOOD. She was professional in all aspects of the purchase of our new vehicle. As for the service department I can only say, I've never had anything but a positive experience with the friendly, efficient staff. You drive in and they're immediately doing their job with a smile on their face' More