Rudy Luther Toyota - Service Center

Misha Supica put the Courtesy in Courtesy Shuttle! Misha is so polite and courteous, friendly and Fabulous! Super driver with super service! I'll always request him. Kevin was great as well. Thank y Misha is so polite and courteous, friendly and Fabulous! Super driver with super service! I'll always request him. Kevin was great as well. Thank you Janine More

Be warned. Every time I have brought my car in for service they have found some way to jack up the price. I walk in thinking I am spending $60-70 and today it b Every time I have brought my car in for service they have found some way to jack up the price. I walk in thinking I am spending $60-70 and today it became that plus $426. It's good if they tell you something needs attention, but this is the 4th time.... really every time I have come for an oil change and end up being told something needs expensive service. They are not looking out for their customers, but rather fattening their pocket books. They say the first time something happens its is a "happening," the second time it is the beginning of a pattern, and the 3rd time it is a silent contract. More

Kong Yang - The reason I do all service at Rudy Luther Toyot There is a reason Kong is now the service manager at RLT - I trust him implicitly, he is fair, honest and most important the most knowledgeable ser There is a reason Kong is now the service manager at RLT - I trust him implicitly, he is fair, honest and most important the most knowledgeable service advisor I've ever met. When buying a Toyota or getting it serviced I always call him first. I'm honored to call him my go to guy and hope he never leaves as I have a 4Runner and a Highlander in my driveway. More

Excellent Driver! Misha is an excellent driver and has a wonderful outgoing personality. He has a great way of connecting with his passengers and makes the drive very Misha is an excellent driver and has a wonderful outgoing personality. He has a great way of connecting with his passengers and makes the drive very enjoyable. I would definitely recommend him as a driver and will specifically request him in the future when I need shuttle service. Thank you for making me laugh today, Misha! Sincerely, Linda Dingbaum. More

Genuine Caring Salesperson It was happenstance that I met Eric Swenson last Wed night. I was waiting to hear the results of the diagnostic test on my '97 Rav when Eric walked by It was happenstance that I met Eric Swenson last Wed night. I was waiting to hear the results of the diagnostic test on my '97 Rav when Eric walked by and asked about the sling I was wearing. We got to chatting and when the conversation turned to cars any my love for my Rav he, in a concerned way talked with my about the safety of my SUV. I had not thought about my car having only two airbags but I had known it was top heavy which isn't safe in strong wind conditions. I found myself sitting in a 2015 Rav and told Eric it was too big for my needs now. Then he took me for a ride in a 2011 after showing me that it was most like the 97 in size. The point is, he showed such understanding and empathy about my dilemma whether I keep fixing my Rav or buy a different car. In the end I decided to fix my Rav one more time which gives me time to look seriously for a different car. Looking back on the situation I was so impressed with Eric and how at no time did I feel pressure ~ ~ all I felt is his concern for me to find a solution and for my safety. He is an excellent salesperson and I would seek him out to help me with my next purchase. More

Kowledgeable and honest service My relationship with Rudy Luther Toyota at Golden Valley started in year 2000 immediately after I moved family to Minnesota. I have 2 vehicles, 1998 My relationship with Rudy Luther Toyota at Golden Valley started in year 2000 immediately after I moved family to Minnesota. I have 2 vehicles, 1998 Camry and 2002 Sienna. I am the only owner. My cars have been serviced at this location since then. Jeremy is my favorite service guy. He is very knowledgeable about my cars. He always double check my service records to make sure there is no unnecessary service items. His service is prompt. His quote is very reasonable and made you smile. He also made a list of items need to be attended to in the future so I can plan financially and save time. His peer Duane offers to assist me when Jeremy is occupied. That is team work. I just love those guys. I just purchased a Corolla this weekend. I absolutely will ask Jeremy and Duane to service my 3rd car. More

I bought my 2012 Camry at Rudy Luther Toyota in April of 2012. Today (3-7-14) I brought it back to this dealer to have them check a malfunctioning seat belt. The car has only 19,529 miles on it. The problem 2012. Today (3-7-14) I brought it back to this dealer to have them check a malfunctioning seat belt. The car has only 19,529 miles on it. The problem with the seat belt is that it intermittently won't pull out. The "advisor", Matthew tried to pull the seat belt out, and since it failed the first time he tried it, he tried it again, turning it to a different angle. This second time it worked fine. He tried to convince me that changing the angle of it made a difference. It should pull out EVERY TIME at any angle! He’s an idiot! Even though he proved that it will fail to pull out, he refused to fix the problem for me. He said Toyota wouldn’t approve the repair. Then they should have fixed it at the expense of the dealer! What if I had an accident and my passenger was injured because he/she couldn’t pull the seat belt out? He said that Toyota would have no liability because my passenger could sit somewhere else where there is a working seat belt. What a MORON! I bought a 5 passenger car, not a 4 passenger. I wonder how he would like telling his passenger to sit somewhere else because that seat belt doesn’t work right. I won’t trust this dealership to service my car anymore, knowing that they employ idiots to work in the service department! More