Rudy Luther Toyota - Service Center

First service Alan was exceedingly pleasant. Also, I appreciated having the car washed - a nice bonus. Otherwise I drank coffee, ate chocolate chip cookies and Alan was exceedingly pleasant. Also, I appreciated having the car washed - a nice bonus. Otherwise I drank coffee, ate chocolate chip cookies and a bag of popcorn, and watched the olympics. A pretty nice way to spend an hour. More

My maintenance experience! The work I needed was done in a timely manner. The people I dealt with were polite and explained everything to me, before and after the work was done. The work I needed was done in a timely manner. The people I dealt with were polite and explained everything to me, before and after the work was done. More

Rudy Luther has outstanding customer service. Since I have moved to Minnesota, Rudy Luther has taken great care of my 2017 Tacoma. Hopefully during the summer there will be more activities you can Since I have moved to Minnesota, Rudy Luther has taken great care of my 2017 Tacoma. Hopefully during the summer there will be more activities you can do at the dealership while waiting on your vehicle to be serviced. More

Friendly and informative on what was going to be done. Other than a short wait as the dealership was busy, the whole process of the 10K checkup on my wife's car was superb and efficient. Nice waiting area Other than a short wait as the dealership was busy, the whole process of the 10K checkup on my wife's car was superb and efficient. Nice waiting area at the dealership. More

Waterpump Replacement Everything was great and Duane was very helpful. I was able to leave my car there over night which was very helpful. I apprecaite it. Thanks again Everything was great and Duane was very helpful. I was able to leave my car there over night which was very helpful. I apprecaite it. Thanks again! More

Terrific! Went the extra "mile" and wiped off my running board. And check my oil before the change. Someone was there to ask if I needed help finding my car. Went the extra "mile" and wiped off my running board. And check my oil before the change. Someone was there to ask if I needed help finding my car. Nice! More

Great service I came in for a side door recall. During my first visit, they had to work around my installed heated seats that were not put in by Toyota. They took I came in for a side door recall. During my first visit, they had to work around my installed heated seats that were not put in by Toyota. They took extra time to do this and did not charge me anything extra. That was great service. Unfortunately when they did this they accidently were wired straight to the battery so if the heated seats were left on the battery was drained. So on my second trip they had to correct that issue again and did it graciously. More

Very good service. Needed some warranty work done on my vehicle. They had all the parts needed and took care of everything on my first visit. Kevin Rudi is always good Needed some warranty work done on my vehicle. They had all the parts needed and took care of everything on my first visit. Kevin Rudi is always good to work with., More

Excellent service experience! It is always a pleasure to have our Toyota Sienna serviced at Rudy Luther Toyota. Our 2005 Toyota Sienna minivan is now at over 300,000 miles, and sti It is always a pleasure to have our Toyota Sienna serviced at Rudy Luther Toyota. Our 2005 Toyota Sienna minivan is now at over 300,000 miles, and still going strong! John Delander is great to work with...knowledgeable, efficient, and communicates well. The service area waiting room is equipped with well designed work areas, comfortable seating, and large screen TVs. The complimentary water, popcorn, hot beverages, and snacks are much appreciated. As a busy mother, I love having a rare opportunity to relax in comfortable surroundings while having our vehicle serviced. The quality of work performed on our vehicle at Rudy Luthe Toyota has always been first rate. More

Great Service! Jeremy Hassler has taken care of me, once again! I recently had a problem with my 2016 Tacoma, and Jeremy helped me get to Toyota Roadside Assistance Jeremy Hassler has taken care of me, once again! I recently had a problem with my 2016 Tacoma, and Jeremy helped me get to Toyota Roadside Assistance - so I could get my truck towed to Rudy Luther's in Golden Valley (under warranty). He got me in right away, found out the problem, Ordered the Part, and set me up with a Loaner Vehicle (until the next day - when the Part arrived). I have been to Rudy Luther's several times thru the years, and Jeremy has always given Very Good Customer Service. I am in Customer Service as well, and find Good Customer Service hard to find...Not so with Jeremy. Please let Jeremy know that his efforts are Greatly Appreciated! More