Rudy Luther Toyota - Service Center
Golden Valley, MN
1,763 Reviews of Rudy Luther Toyota - Service Center
Highlander review Everything was done correctly and on time. Very friendly staff and the courtesy shuttle service is great. I will recommend this dealer to our friends Everything was done correctly and on time. Very friendly staff and the courtesy shuttle service is great. I will recommend this dealer to our friends. More
As always, above and beyond. Have been coming to Rudy Luther since 1989 when I purchased my first Toyota, now on my fourth. Wouldn't even consider going somewhere else. Have been coming to Rudy Luther since 1989 when I purchased my first Toyota, now on my fourth. Wouldn't even consider going somewhere else. More
Great service experience Eric was great to work with. He explained what would be done and how long it would take. Certainly the best rep I have worked with. Eric was great to work with. He explained what would be done and how long it would take. Certainly the best rep I have worked with. More
Great Service Associates Jeremy in the service department was great to work with. He explained the frame recall and undercoating correction processes in great detail. He turne Jeremy in the service department was great to work with. He explained the frame recall and undercoating correction processes in great detail. He turned an assumed negative situation into a positive one. The technician also went above and beyond to care for my Tundra in the process. A major recall is never fun, Luther and Toyota have handled it well. Thanks again to Jeremy, I will be happy to return for future service needs. More
Great service , friendly and always makes sure to keep me posted on time. Always have beverages and snacks available for making the time go by faster. , friendly and always makes sure to keep me posted on time. Always have beverages and snacks available for making the time go by faster. More
Service Above and Beyond There was a snowstorm, and Eric called to see if I wanted to come in sooner for the repair. I did (gratefully) and the work was done quickly/correctly There was a snowstorm, and Eric called to see if I wanted to come in sooner for the repair. I did (gratefully) and the work was done quickly/correctly with the unexpected bonus of a discount due to the work being done in a shorter amount of time. More
20,000 Service Visit Today's visit was very well handled from start to finish. Your service process is very consistent: always good, and the service employees are cordial Today's visit was very well handled from start to finish. Your service process is very consistent: always good, and the service employees are cordial and professional. More
Fantastic service and comfortable waiting area. I was greeted within seconds of arriving, and Zach took great care of me during my entire visit. The service was done exactly as requested and complet I was greeted within seconds of arriving, and Zach took great care of me during my entire visit. The service was done exactly as requested and completed earlier than estimated. The waiting area was comfortable and they provided snacks, newspaper, magazines and TV. I could not have been more pleased with my experience. More
service My 1st experience with Toyota .. had asked to have loaner.. service rep said would be 24 a day.. not his fault ,, bumper to bumper think would be loan My 1st experience with Toyota .. had asked to have loaner.. service rep said would be 24 a day.. not his fault ,, bumper to bumper think would be loaner.. told them forget vibration noise,, will bring car back and leave so I do not have to rent loaner,, give me ride home and will use my wife car Honda accord has free loaner with her car we bought 6mon ago.. I understand tires are not covered... but will bring car back and find the vibration problem.. service rep said could not do in one day... so I will leave car until u find problem... cup tires or front end alignment I think could be problem.... your e-mail to me did not mention 24 a day,,, just bring insurance and drivers license .. I would like an appointment to check the vibration and tires for April 4, 2018 8am and ride to my part time job.. keep your loaner policy and shove it you know where... thank you, Gerald Boehm More
Very Pleased No hassles, no dramas. Just in and out in the timeframe quoted. This coupled with a dead easy process to book the appointment on-line made for a ver No hassles, no dramas. Just in and out in the timeframe quoted. This coupled with a dead easy process to book the appointment on-line made for a very satisfying experience. More