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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.9
1,763 Reviews

1,763 Reviews of Rudy Luther Toyota - Service Center

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March 13, 2018

Highlander review Everything was done correctly and on time. Very friendly staff and the courtesy shuttle service is great. I will recommend this dealer to our friends More

by Service14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2018 -

Rudy Luther Toyota responded

Thank you! We appreciate it :)

March 13, 2018

As always, above and beyond. Have been coming to Rudy Luther since 1989 when I purchased my first Toyota, now on my fourth. Wouldn't even consider going somewhere else. More

by Tracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hassler
Mar 19, 2018 -

Rudy Luther Toyota responded

Hi Tracy! We love to hear stories like this :) Thank you so much for your loyalty.

March 11, 2018

Great service experience Eric was great to work with. He explained what would be done and how long it would take. Certainly the best rep I have worked with. More

by Etan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hagen
Mar 19, 2018 -

Rudy Luther Toyota responded

Hello! Thank you for your great feedback, we appreciate your business. We hope to see you again!

March 10, 2018

Great Service Associates Jeremy in the service department was great to work with. He explained the frame recall and undercoating correction processes in great detail. He turne More

by TundraSienna2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hassler
March 10, 2018

Great service , friendly and always makes sure to keep me posted on time. Always have beverages and snacks available for making the time go by faster. More

by Carol Meyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Belko
March 09, 2018

Service Above and Beyond There was a snowstorm, and Eric called to see if I wanted to come in sooner for the repair. I did (gratefully) and the work was done quickly/correctly More

by m. olaf hinz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hagen
Mar 09, 2018 -

Rudy Luther Toyota responded

So great to hear about your experience that went above and beyond your expectations! We strive to be the best and do the best for our customers. Thank you for your business!

March 09, 2018

20,000 Service Visit Today's visit was very well handled from start to finish. Your service process is very consistent: always good, and the service employees are cordial More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lofgren
Mar 09, 2018 -

Rudy Luther Toyota responded

Hi John! Thank you for your feedback! We appreciate your business, thank you for trusting us with your vehicle.

March 08, 2018

Fantastic service and comfortable waiting area. I was greeted within seconds of arriving, and Zach took great care of me during my entire visit. The service was done exactly as requested and complet More

by Mikeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lofgren
Mar 09, 2018 -

Rudy Luther Toyota responded

Hello! Thank you for sharing your great experience. We appreciate the feedback, and we hope to see you again!

March 08, 2018

service My 1st experience with Toyota .. had asked to have loaner.. service rep said would be 24 a day.. not his fault ,, bumper to bumper think would be loan More

by gerakd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Duane Beyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Schutz, Stacey Rydman
Mar 08, 2018 -

Rudy Luther Toyota responded

Hi Gerald, I apologize for the inconvenience. Thank you for your feedback. We will be doing a bit more research on this, and taking your thoughts into consideration.

March 07, 2018

Very Pleased No hassles, no dramas. Just in and out in the timeframe quoted. This coupled with a dead easy process to book the appointment on-line made for a ver More

by Grey SE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Mulville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2018 -

Rudy Luther Toyota responded

So great to hear! Thank you for your feedback.

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