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Rudy Luther Toyota - Service Center
Golden Valley, MN
1,766 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,766 Reviews of Rudy Luther Toyota - Service Center
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March 14, 2018
Excellent service! Stopped in last minute at 8:00 at night without an appointment and service got me in and out within an hour for my 20,000 mile service. Thank you!! Stopped in last minute at 8:00 at night without an appointment and service got me in and out within an hour for my 20,000 mile service. Thank you!! More
by Highlander Girl!
Employees Worked With
Kiland Lindberg, Drew Ohnesorge
March 14, 2018
Good prices and good advices They discuss options when available and also warn about any expenses that might be coming up for the next inspection. They have kept all my cars runni They discuss options when available and also warn about any expenses that might be coming up for the next inspection. They have kept all my cars running smoothly for many years! More
by Grizzly
Employees Worked With
March 14, 2018
Everything worked well; no complaint about anything The door opened at the appointed time and I entered. Matt, the person I had made the appointment with days earlier crossed the floor and took over. The door opened at the appointed time and I entered. Matt, the person I had made the appointment with days earlier crossed the floor and took over. After a half-hour in the 'bull-pen," Matt delivered the results of my Recall Inspection. After another half-hour, he explained all the findings and I was on my way. All within an hour's time. I was impressed with the way all the service people dealt with us waiting in the "bull pen." I mentioned to Matt that the service and attention was much like I've observed in hospitals... maybe better! More
by Ugly1
Employees Worked With
Matt Knutson
March 13, 2018
Highlander review Everything was done correctly and on time. Very friendly staff and the courtesy shuttle service is great. I will recommend this dealer to our friends Everything was done correctly and on time. Very friendly staff and the courtesy shuttle service is great. I will recommend this dealer to our friends. More
by Service14
Employees Worked With
March 13, 2018
As always, above and beyond. Have been coming to Rudy Luther since 1989 when I purchased my first Toyota, now on my fourth. Wouldn't even consider going somewhere else. Have been coming to Rudy Luther since 1989 when I purchased my first Toyota, now on my fourth. Wouldn't even consider going somewhere else. More
by Tracy
Employees Worked With
Jeremy Hassler
March 11, 2018
Great service experience Eric was great to work with. He explained what would be done and how long it would take. Certainly the best rep I have worked with. Eric was great to work with. He explained what would be done and how long it would take. Certainly the best rep I have worked with. More
by Etan
Employees Worked With
Eric Hagen
March 10, 2018
Great service , friendly and always makes sure to keep me posted on time. Always have beverages and snacks available for making the time go by faster. , friendly and always makes sure to keep me posted on time. Always have beverages and snacks available for making the time go by faster. More
by Carol Meyers
Employees Worked With
Mike Belko
March 10, 2018
Great Service Associates Jeremy in the service department was great to work with. He explained the frame recall and undercoating correction processes in great detail. He turne Jeremy in the service department was great to work with. He explained the frame recall and undercoating correction processes in great detail. He turned an assumed negative situation into a positive one. The technician also went above and beyond to care for my Tundra in the process. A major recall is never fun, Luther and Toyota have handled it well. Thanks again to Jeremy, I will be happy to return for future service needs. More
by TundraSienna2018
Employees Worked With
Jeremy Hassler
March 09, 2018
20,000 Service Visit Today's visit was very well handled from start to finish. Your service process is very consistent: always good, and the service employees are cordial Today's visit was very well handled from start to finish. Your service process is very consistent: always good, and the service employees are cordial and professional. More
by John
Employees Worked With
Zach Lofgren
March 09, 2018
Service Above and Beyond There was a snowstorm, and Eric called to see if I wanted to come in sooner for the repair. I did (gratefully) and the work was done quickly/correctly There was a snowstorm, and Eric called to see if I wanted to come in sooner for the repair. I did (gratefully) and the work was done quickly/correctly with the unexpected bonus of a discount due to the work being done in a shorter amount of time. More
by m. olaf hinz
Employees Worked With
Eric Hagen
