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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.9
1,763 Reviews

1,763 Reviews of Rudy Luther Toyota - Service Center

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March 20, 2018

Premium Service for a Premium Price My car suddenly broke down in the middle of nowhere, and the dealer wasn't open for the repair work. Starter failed. I dropped off the keys on Sunda More

by Ryan Alperstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hassler
Mar 23, 2018 -

Rudy Luther Toyota responded

Hi Ryan! Thanks so much for sharing your awesome experience. We strive to go above and beyond for our customers. We're so glad we were able to get this taken care of for you! We hope to see you again!

March 18, 2018

great service I had appt and waited for car to get service. Pleasant talking to the advisor. Very helpful with everything that was going on with my car. Car was d More

by traceyvlnt9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pua
Mar 19, 2018 -

Rudy Luther Toyota responded

Hello! Thanks so much for the feedback on your recent service visit. We'll see you again!

March 17, 2018

Repair Done Right Advisor handled my concern efficiently and set up an appointment that worked with my schedule. I waited and the repair was completed promptly. Car was More

by Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeremy Hassler, Zach Lofgren
Mar 19, 2018 -

Rudy Luther Toyota responded

Thank you for sharing your great experience!

March 17, 2018

Car wash Service was great as usual - only one issue, if you give a complimentary car wash would be nice if the car was actually washed well. More

by Campergirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Vernon
Mar 19, 2018 -

Rudy Luther Toyota responded

Thank you for your feedback! We apologize for the inconvenience and would like to make it right. Please send us an email at info@rudyluthertoyota.com so we can look further into this.

March 16, 2018

Excellent!😊 Same effective service I've experienced for 18 years since I purchased my Camry at your dealership. People, snacks and waiting lounge all good!!! Ke More

by Born2Shop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2018 -

Rudy Luther Toyota responded

Thank you for your loyalty! We appreciate your continued business. :)

March 15, 2018

A very positive 65,000 mile service appointment Very clear communication about what service my car needed done, clear and accurate estimate of how long it would take, very clear communication diagno More

by Happypriusdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Vernon
Mar 19, 2018 -

Rudy Luther Toyota responded

Thank you for your feedback! We appreciate it. Thank you for trusting us with your Prius.

March 15, 2018

Quick and friendly service!! I've been at other Toyota dealerships over the last ten years, but we moved to the Twin Cities and so moved dealerships. This one is the best!! More

by jjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hassler
Mar 19, 2018 -

Rudy Luther Toyota responded

So great to hear! Thank you! We hope to have you back again as our guest.

March 14, 2018

Good prices and good advices They discuss options when available and also warn about any expenses that might be coming up for the next inspection. They have kept all my cars runni More

by Grizzly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2018 -

Rudy Luther Toyota responded

Thanks so much for trusting us with your vehicle over the past years. We appreciate your continued business!

March 14, 2018

Excellent service! Stopped in last minute at 8:00 at night without an appointment and service got me in and out within an hour for my 20,000 mile service. Thank you!! More

by Highlander Girl!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiland Lindberg, Drew Ohnesorge
Mar 19, 2018 -

Rudy Luther Toyota responded

Awesome! So great to hear! Thank you for sharing, we hope to see you again!

March 14, 2018

Everything worked well; no complaint about anything The door opened at the appointed time and I entered. Matt, the person I had made the appointment with days earlier crossed the floor and took over. More

by Ugly1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Knutson
Mar 19, 2018 -

Rudy Luther Toyota responded

Thank you for your feedback! We appreciate it!

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