Rudy Luther Toyota - Service Center
Golden Valley, MN
1,763 Reviews of Rudy Luther Toyota - Service Center
15,000 mile check Rudy Luther is a top notch dealership. I do n’t mind taking the time to service my car. The dealership is so efficient, clean & have wonderful ameniti Rudy Luther is a top notch dealership. I do n’t mind taking the time to service my car. The dealership is so efficient, clean & have wonderful amenities for customers waiting. Everyone I have dealt with is extremely professional & value you as customer. This is my 3rd RAV4, but the 1st I have gotten from Rudy Luther. From now on, I will only use them! More
Quality team. Always get top quality service and excellent workmanship. I would continue to use this dealership for my Toyota maintenance requirements. They have a Always get top quality service and excellent workmanship. I would continue to use this dealership for my Toyota maintenance requirements. They have a great team. More
Met all expectations I was greeted quickly upon arrival by Mia who handled my maintenance service. She was Very professional and prompt. Car was finished exactly on time. I was greeted quickly upon arrival by Mia who handled my maintenance service. She was Very professional and prompt. Car was finished exactly on time. More
Excellent dealership Form the day I ordered my new Tundra to coming in for it first scheduled service everything has been top notch. Wendy Spillman has made sure all detai Form the day I ordered my new Tundra to coming in for it first scheduled service everything has been top notch. Wendy Spillman has made sure all details have been taken care of and treats her customers very well! The service department did an excellent job in going over all the details associated with what was happening with the service.. More
The service department saved me money and repaired my car. I came in for brake repair that was recommended on my last service visit. I came in with a coupon and they found a better coupon and saved me more mo I came in for brake repair that was recommended on my last service visit. I came in with a coupon and they found a better coupon and saved me more money than I planned. Also they saw a way to do the repair that would not require as many parts. That saved me more money. They completed all the repairs at a lower cost and was completed quicker than planned. The waiting room was great. I used the wifi and was able to get connected to my work. Everything was great for my visit. As it has been in the past. That is why I come back for every repair. More
Fast, Friendly, and Professional I was greeted by a service technician almost immediately in the spotless drop-off area, everything was explained, and I went to the pleasant lounge to I was greeted by a service technician almost immediately in the spotless drop-off area, everything was explained, and I went to the pleasant lounge to wait, The lounge is roomy and comfortable, and has newspapers TVs, a play area for kids, cookies, coffee, and fruit. Although I had been told that service would take an hour, it was done in 45 minutes. I heard a service person apologizing profusely to another customer for being three minutes over an hour. They clearly take their time estimates seriously. My service person explained everything that had been done, and I noticed a display of belts and filters and other parts, to help customers understand some of the service procedures. Going in for service is an enjoyable experience here. More
Consistently Great Service I have had the pleasure of working with a number of team members over the years and they are all great, but I really think Kevin Rudi is a stand-out. I have had the pleasure of working with a number of team members over the years and they are all great, but I really think Kevin Rudi is a stand-out. I feel that for Kevin, it's not just a job; he genuinely cares about doing what's right for the customer. This is the kind of service that keeps me coming back. I would highly recommend Rudy Luther Service Center. More
Alan (Service Advisor) is a Rock Star! Alan treated me like I was his ONLY customer. Hang onto that young man...he, along with Billy DeVries in Sales, are your 2 best Ambassadors. Alan treated me like I was his ONLY customer. Hang onto that young man...he, along with Billy DeVries in Sales, are your 2 best Ambassadors. More
Golden Dealership in Golden Valley I drive into the service bay, get out of my car, a service advisor is there in seconds asking "How can they help today". I tell them who I am, they lo I drive into the service bay, get out of my car, a service advisor is there in seconds asking "How can they help today". I tell them who I am, they look me up in there computer and know exactly what needs to be done during that visit. Easy in, short wait, happy exit, knowing I got really good service. More
Always treated as a valued customer Most of my questions were answered during my visit. One of the questions I had was responded to with a direct call to me the very next day. I was tre Most of my questions were answered during my visit. One of the questions I had was responded to with a direct call to me the very next day. I was treated as if my concerns were their highest priority & that I was a valued customer. Rudy Luther Toyota staff goes above & beyond to make me feel as if I am their most important customer. In addition, they are efficient and helpful. This is the best dealership I have dealt with in 50 years of car ownership! More