Rudy Luther Toyota - Service Center

The installation of heated seats went as planned We added heated seats to our new car purchase. We were contacted by the dealership to make an appointment. to install them, were promptly taken care o We added heated seats to our new car purchase. We were contacted by the dealership to make an appointment. to install them, were promptly taken care of when we arrived, and were given a loaner car to drive while our car was being worked on. We were contacted when the work was done and picked up our car shortly thereafter. Everyone, from our initial contact to the person at the cashier's desk were friendly and accommodating. It was a very pain-free experience. The only hiccup in the process was trying to find the control after we left. It was not where we expected it to be and we ended up going back to the dealership to find out, Having driven an Avalon with heated seats previously, we expected it to be in the center between the front seats. Instead, it was on the outside of the seat frame. It would have been nice for someone to show us the control and to show us how to operate it. The factory installed heated seats are different than the after-market version in that they have more settings. The after market heaters have three settings- high, low, and off. Not the end of the world but a little disappointing. More

Great service I brought my car in and did not know what the noise I was hearing was. Matt, was able to tell me what was wrong and what the cost would be. He wa I brought my car in and did not know what the noise I was hearing was. Matt, was able to tell me what was wrong and what the cost would be. He was very nice and accomodating to my needs. Thank you Matt. More

Great Very friendly, thorough, explained what I should watch for down the road. Also asked him if he could set my phone up via blutooth which he did in like Very friendly, thorough, explained what I should watch for down the road. Also asked him if he could set my phone up via blutooth which he did in like under a minute. I also had the oil change card and had 4 previous oil changes so my oil change part of the 70,000 mile check up ended was deducted off my total bill. Kudos to the cashier who checked me out for asking if I had the card as I totally forgot all about that and had it in my billfold. More

Great experience The service staff are knowledgeable, helpful and very friendly. I enjoy taking my car in for the 5000 mile scheduled maintenance. Don’t object that th The service staff are knowledgeable, helpful and very friendly. I enjoy taking my car in for the 5000 mile scheduled maintenance. Don’t object that the first two years are free and cookies, bananas and beverages are provided at no cost. I have used the Luther advantage card many times to get 10 cents off a gallon of gas and saved quite a bit of money.Plan to lease my next Toyota at Luther More

Easy service It is always easy to schedule and appointment and once you arrive the check in process is very efficient. Check out is easy also. I would recommend It is always easy to schedule and appointment and once you arrive the check in process is very efficient. Check out is easy also. I would recommend this dealership. More

Excellent and Prompt Service Ryan in Service checked me in and had me out for a 5K Service in about 1 hour. Friendly, helpful and professional. During my wait I dropped in on S Ryan in Service checked me in and had me out for a 5K Service in about 1 hour. Friendly, helpful and professional. During my wait I dropped in on Stacey in Finance and she explained the details and I purchased the Toyota Care Plus. Again, friendly, helpful and professional. More

Excellent Service! The team at Rudy Luther provides excellent service and are always on time and friendly. They take the time to explain the details which is very help The team at Rudy Luther provides excellent service and are always on time and friendly. They take the time to explain the details which is very helpful. More

Tacoma service Worked with knowledgeable employees who helped me make the right decisions regarding my truck's service. Was not over sold and updated throughout the Worked with knowledgeable employees who helped me make the right decisions regarding my truck's service. Was not over sold and updated throughout the service process. More

Friendly and helpful. Working with this dealership is stressless. I'm on my second vehicle with them. They provide a comfortable space to wait in, provide snacks and are on Working with this dealership is stressless. I'm on my second vehicle with them. They provide a comfortable space to wait in, provide snacks and are on time. More

I had my engine dream cleaned and Matt's washed Always friendly service and the job gets done and it is done right. The price I payed was a fair price to pay for the quality of the work. Always friendly service and the job gets done and it is done right. The price I payed was a fair price to pay for the quality of the work. More