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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.8
1,766 Reviews

1,766 Reviews of Rudy Luther Toyota - Service Center

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May 21, 2018

Oil change nothing exciting but my kids love it here I really cant say anything bad except anytime I had a issue it was never resolved despite what the people on the phone say. The people on the phone ov More

by tooslow2care
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know
May 21, 2018 -

Rudy Luther Toyota responded

Hello! I apologize for the inconvenience. I would like to hear more about your experience. Could you email us with the best number to reach you at? info@rudyluthertoyota.com thank you for your honest feedback! We appreciate it.

May 18, 2018

Oil change and repair work estimat Matt was very helpful, he was friendly and explained everything that is going to have to be fixed. He answered all my questions. He suggested I check More

by BWobby52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Socher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Knutson
May 21, 2018 -

Rudy Luther Toyota responded

Oh no! So sorry to hear about the pothole issue - that's not fun! We're so glad we were able to help you get things figured out. Thank you for choosing us :) We look forward to serving you again.

May 18, 2018

Good Service I didn't have an appointment scheduled and they were able to not only get me in for a 60K maintenance package but were thorough at the same time in re More

by double
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pua
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2018 -

Rudy Luther Toyota responded

Thank you for sharing your great experience! We appreciate your feedback.

May 17, 2018

Review Rudy Luther Toyota is the gold standard of car dealerships. Their service at levels is excellent, polite, and timely. Their personnel and friendly and More

by AJW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Mulville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim King
May 17, 2018 -

Rudy Luther Toyota responded

Great to hear! We will be here for your 3rd, when you are ready :) Thank you for your great review and continued business.

May 17, 2018

Oil change I have my Toyota since 2001, always come back to Rudy for services. I am happy for the friendly staff and qualities of their services, More

by J55504
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Mulville
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2018 -

Rudy Luther Toyota responded

Thank you for your loyalty! :) We really appreciate your continued business! See you again next time.

May 17, 2018

Great service Eric helped me he was very helpful and informative. I recently purchased my first Toyota vehicle so I don’t know much about them. He made my visit wor More

by Yesica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hagen
May 17, 2018 -

Rudy Luther Toyota responded

Hello Yesica! Thank you for sharing your experience. Welcome to the Toyota family, we're so glad to have you :) Have a great weekend.

May 16, 2018

10000 mile service Things went as expected. I have nothing further to say but I will babble to fill this odd request for you to make. Enough already. More

by Pete Phanortney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Vernon
May 17, 2018 -

Rudy Luther Toyota responded

Thank you Pete!

May 16, 2018

Found a shock problem that I was unaware of Fixed a shock problem that I was unaware in timely manner. My car rides so much better! I can really tell the difference . Did not realize how bad my More

by Linda221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim King
May 17, 2018 -

Rudy Luther Toyota responded

Hi Linda! Sounds like a great visit. We're so glad we were able to fix your vehicle! Thank you for your business, we hope to see you again!

May 15, 2018

Excellent Appreciate the reminder call. Very friendly and efficient service. Car ready when promised. Clean, comfortable waiting area. Great car wash. Would rec More

by Bondo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Jarvi
May 17, 2018 -

Rudy Luther Toyota responded

Thank you for the feedback! We appreciate your business!

May 15, 2018

We Owe Repair Recently we purchased a 2016 Toyota RAV4 which had a little bit of front end valance damage which the salesman said the dealership would repair to the More

by 1HappyCamper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Delgreco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Nelson
May 17, 2018 -

Rudy Luther Toyota responded

We strive to provide the best customer service around! We're so glad we were able to help you out. We look forward to serving you again! Thank you :)

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