Rudy Luther Toyota - Service Center

Spark plug/coil tuneup Excellent service and counsel by Kevin Rudi and tech crew. I’m not a mechanic, just a pleased customer so I don’t know what else I can say to assess Excellent service and counsel by Kevin Rudi and tech crew. I’m not a mechanic, just a pleased customer so I don’t know what else I can say to assess the service for the “tuneup” as I titled it. The initial 10 words said it all. More

Service Visit Quick check-in and service done on time provided. Drew provided a good experience and explanation of items to be done and the results. My only rec Quick check-in and service done on time provided. Drew provided a good experience and explanation of items to be done and the results. My only recommendation is the guest wireless connection at the dealership needs to be upgraded to provide a better experience. More

Great service. Fun kids area but dirty toys. Great service. Mark attended to me quickly and explained everything well. The toyotacare took 1 hour minutes for tire rotation and brake inspection Great service. Mark attended to me quickly and explained everything well. The toyotacare took 1 hour minutes for tire rotation and brake inspection and additional 15 minutes for a quick replacement, which is about what I expected. I love getting a car wash with my service too! The waiting area was frustrating with the kids. There were complementary cookies, which the kids and I were originally excited about. However, no chocolate chip cookies left and all the sugar cookies were stuck together. My 5 year old declined to eat a “ funny shaped cookie”. The kids area was fun with tv on Disney jr, tables with chairs, and some toys. Unfortunately, the toys were filthy and covered in dirt. I wiped off a pile of mega blocks for the baby to play with and we all washed our hands before leaving. I am docking this review 1 star due to my experience in the waiting area. More

Oil change I appreciate the overall check done on the car so I know what to have done. I’ll be in for tires next week. The oil change was done on time I appreciate the overall check done on the car so I know what to have done. I’ll be in for tires next week. The oil change was done on time More

Great service Helped get in an oil change right before closing time. Excellent service and experience. Mark was great to work with and provided great personal atten Helped get in an oil change right before closing time. Excellent service and experience. Mark was great to work with and provided great personal attention. More

Great experience. Mark Pua was professional, efficient, and super nice. Waiting area is very nice and we enjoyed cookies, hot chocolate and coffee. Our car was ready Mark Pua was professional, efficient, and super nice. Waiting area is very nice and we enjoyed cookies, hot chocolate and coffee. Our car was ready when promised. More

10k Service My visit was great. The team was ready for me, friendly and helpful. The waiting area is spacious and concessions are offered and appreciated very muc My visit was great. The team was ready for me, friendly and helpful. The waiting area is spacious and concessions are offered and appreciated very much! More

great service in a timely manner Service has been complete, reasonably priced, service staff are courteous and kind to explain what and why something is being done. I appreciate how Service has been complete, reasonably priced, service staff are courteous and kind to explain what and why something is being done. I appreciate how I am treated. Waiting for service is comfortable and pleasant. More

Very professional! My service rep, Mia was just great. She knew who I was before I even got out of the car. She said the tech saw a dirty cabin filter, I told Mia that I My service rep, Mia was just great. She knew who I was before I even got out of the car. She said the tech saw a dirty cabin filter, I told Mia that I had one at home that I would install. Very helpful! More

Rudy Luther Toyota always takes care of me! Today I took my 2017 Rav4 in for its 25k service. Ryan got me checked in early and kept me updated while I waited. The lounge area was very clean an Today I took my 2017 Rav4 in for its 25k service. Ryan got me checked in early and kept me updated while I waited. The lounge area was very clean and the coffee bar was fully stocked. I had a very pleasant experience! More