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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.9
1,763 Reviews

1,763 Reviews of Rudy Luther Toyota - Service Center

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May 24, 2018

Service Visit Quick check-in and service done on time provided. Drew provided a good experience and explanation of items to be done and the results. My only rec More

by RD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Drew Ohnesorge
Jun 01, 2018 -

Rudy Luther Toyota responded

Thank you for your feedback on the WiFi, I will be passing this along. We're so glad you had a good experience and thank you for your business!

May 23, 2018

Great service Helped get in an oil change right before closing time. Excellent service and experience. Mark was great to work with and provided great personal atten More

by Jandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pua
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2018 -

Rudy Luther Toyota responded

Thank you for sharing your excellent experience! We appreciate you choosing us :) Thank you!

May 23, 2018

Great experience. Mark Pua was professional, efficient, and super nice. Waiting area is very nice and we enjoyed cookies, hot chocolate and coffee. Our car was ready More

by Wendell2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pua
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2018 -

Rudy Luther Toyota responded

Thank you for sharing your great experience, and thank you for your business!

May 23, 2018

10k Service My visit was great. The team was ready for me, friendly and helpful. The waiting area is spacious and concessions are offered and appreciated very muc More

by Amymel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Spillum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Lofgren
May 29, 2018 -

Rudy Luther Toyota responded

Thank you! We appreciate your feedback :) Have a fabulous day.

May 22, 2018

Very professional! My service rep, Mia was just great. She knew who I was before I even got out of the car. She said the tech saw a dirty cabin filter, I told Mia that I More

by winstonscifi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Mulville
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2018 -

Rudy Luther Toyota responded

Thank you for choosing us! We appreciate your business. Have a great Memorial weekend :)

May 22, 2018

great service in a timely manner Service has been complete, reasonably priced, service staff are courteous and kind to explain what and why something is being done. I appreciate how More

by dmmikk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Rocek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Ohnesorge, Eric Hagen, Ryan Vernon
May 23, 2018 -

Rudy Luther Toyota responded

So great to hear! Thank you for your great review. We appreciate you :)

May 21, 2018

Rudy Luther Toyota always takes care of me! Today I took my 2017 Rav4 in for its 25k service. Ryan got me checked in early and kept me updated while I waited. The lounge area was very clean an More

by E. Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Vernon
May 21, 2018 -

Rudy Luther Toyota responded

Thank you for your feedback and thank you for choosing us! We hope to see you again!

May 21, 2018

Oil change nothing exciting but my kids love it here I really cant say anything bad except anytime I had a issue it was never resolved despite what the people on the phone say. The people on the phone ov More

by tooslow2care
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know
May 21, 2018 -

Rudy Luther Toyota responded

Hello! I apologize for the inconvenience. I would like to hear more about your experience. Could you email us with the best number to reach you at? info@rudyluthertoyota.com thank you for your honest feedback! We appreciate it.

May 18, 2018

Good Service I didn't have an appointment scheduled and they were able to not only get me in for a 60K maintenance package but were thorough at the same time in re More

by double
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pua
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2018 -

Rudy Luther Toyota responded

Thank you for sharing your great experience! We appreciate your feedback.

May 18, 2018

Oil change and repair work estimat Matt was very helpful, he was friendly and explained everything that is going to have to be fixed. He answered all my questions. He suggested I check More

by BWobby52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Socher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Knutson
May 21, 2018 -

Rudy Luther Toyota responded

Oh no! So sorry to hear about the pothole issue - that's not fun! We're so glad we were able to help you get things figured out. Thank you for choosing us :) We look forward to serving you again.

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