Rudy Luther Toyota - Service Center

what i wanted Kevin checked everything that I was concerned with, and fixed the things that needed fixing. Very happy with results. He informed me as to what was wr Kevin checked everything that I was concerned with, and fixed the things that needed fixing. Very happy with results. He informed me as to what was wrong before fixing it and made sure I understood More

Oil and filter changes Service started off well. I told Ryan that I knew we needed tires but I was not going to get them this visit. We also had an issue with with one of th Service started off well. I told Ryan that I knew we needed tires but I was not going to get them this visit. We also had an issue with with one of the tires being under inflated. 45 minutes into the oil change he tracks me down letting me know what I could get the new tires for. Hard sell. Not happy. Next he points out that the low tire is due to rust build up on a rim but didn't fix it and would not rotate tires unless I fixed the rust. So I didn't get the tire rotation nor did they repair the tire rims. ($33 per rim.) I was already there for over 90 minutes so I didn't push to get the rims repaired. We are quite close to purchasing a new Toyota Hylander and are a bit put off by this behavior. More

Excellent as always The service reps are great, looking for coupons, etc. The shuttle is very convenient for me. If they say something needs done, I can trust that it d The service reps are great, looking for coupons, etc. The shuttle is very convenient for me. If they say something needs done, I can trust that it does. They don't always try to get you to do something else. More

Excellent service Zach was great. He quickly got me checked in, and listened attentively to any concerns I had. Perfect service from Zach. The technical guys also ex Zach was great. He quickly got me checked in, and listened attentively to any concerns I had. Perfect service from Zach. The technical guys also excellent. Quality of work is excellent More

Basic Maintenance You should clone Terry Johnson! Terry reviews past service & recommends items that may need servicing. Explains service to be performed & is patient You should clone Terry Johnson! Terry reviews past service & recommends items that may need servicing. Explains service to be performed & is patient with seniors and women! More

/Thank you Set up appointment, arrived a few minutes early, Zack checked me in and looked the car over, we determined the work necessary, I barely had time to fi Set up appointment, arrived a few minutes early, Zack checked me in and looked the car over, we determined the work necessary, I barely had time to finish a chapter in my reading in the waiting room and the car was ready.... and washed. Thank you, Zack. More

Great friendly respectful Coming for years will keep coming. Service is great, reasonable and friendly. You are near my home so it is convenient too. God bless our County. Coming for years will keep coming. Service is great, reasonable and friendly. You are near my home so it is convenient too. God bless our County. More

Spark plug/coil tuneup Excellent service and counsel by Kevin Rudi and tech crew. I’m not a mechanic, just a pleased customer so I don’t know what else I can say to assess Excellent service and counsel by Kevin Rudi and tech crew. I’m not a mechanic, just a pleased customer so I don’t know what else I can say to assess the service for the “tuneup” as I titled it. The initial 10 words said it all. More

Oil change I appreciate the overall check done on the car so I know what to have done. I’ll be in for tires next week. The oil change was done on time I appreciate the overall check done on the car so I know what to have done. I’ll be in for tires next week. The oil change was done on time More

Great service. Fun kids area but dirty toys. Great service. Mark attended to me quickly and explained everything well. The toyotacare took 1 hour minutes for tire rotation and brake inspection Great service. Mark attended to me quickly and explained everything well. The toyotacare took 1 hour minutes for tire rotation and brake inspection and additional 15 minutes for a quick replacement, which is about what I expected. I love getting a car wash with my service too! The waiting area was frustrating with the kids. There were complementary cookies, which the kids and I were originally excited about. However, no chocolate chip cookies left and all the sugar cookies were stuck together. My 5 year old declined to eat a “ funny shaped cookie”. The kids area was fun with tv on Disney jr, tables with chairs, and some toys. Unfortunately, the toys were filthy and covered in dirt. I wiped off a pile of mega blocks for the baby to play with and we all washed our hands before leaving. I am docking this review 1 star due to my experience in the waiting area. More