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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.8
1,766 Reviews

1,766 Reviews of Rudy Luther Toyota - Service Center

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June 01, 2018

"Always The Best!" My experience with Rudy Luther Toyota is always GREAT. Zach Lofgren was very friendly and professional. The scheduled service did not take long. The w More

by cbykvy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lofgren
Jun 01, 2018 -

Rudy Luther Toyota responded

Awesome! We strive to be the best and appreciate your kind words. :) Have a great weekend!

June 01, 2018

Scheduled preventive service done well. Getting factory scheduled service is important for me. This is my second visit here. I'm happy to report that it was consistent with the first visit: More

by tinkerguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Vernon
Jun 01, 2018 -

Rudy Luther Toyota responded

Thank you for the review! We appreciate your business. :)

May 31, 2018

Good customer service. Great customer care with initial check in and follow up. Waited a little long for a routine oil change but waiting area amenities are excellent. More

by Swiftbaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Rudy Luther Toyota responded

Thank you for your feedback-we really appreciate your business. Hope you have a great weekend!

May 31, 2018

Terry Johnson is the greatest service manager ever knowledgeable, friendly, checks everything. Terry is the reason I buy my Cars at Rudy Luther. You lose him and you lose me. I More

by Jim A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Rocek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Rudy Luther Toyota responded

Thank you so much for the 5-star, Jim! We really appreciate your business, and don't worry-we plan on keeping Terry around. :)

May 31, 2018

Excellent service!! When I arrived for my appointment, I was greeted right away by Eric who kept me informed every step of the way. He was able to get my car in on time More

by Old Trooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hagen
Jun 01, 2018 -

Rudy Luther Toyota responded

Thank you for sharing your great experience with us! We look forward to seeing you again. :)

May 31, 2018

Quick and Comfortable Service was performed quickly and the waiting area was comfortable, Zack was very polite and respectful and kept me informed about the progress. App More

by colb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lofgren
Jun 01, 2018 -

Rudy Luther Toyota responded

Thank you for the review! Have a wonderful weekend. :)

May 30, 2018

Good Service from John had excellent service from John Delander. He handled 70K maintenance andthe warranty work efficiently and thoroughly. Provided a loaner car while the More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Delander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Rudy Luther Toyota responded

Thank you for the 5-star review! Have a wonderful weekend. :)

May 30, 2018

Patch repair tire I really appreciate working with Mia. My tire repair resulted in having to replace all 4 tires. Mia made it easy for me to make the decision by bringi More

by Marcy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Mulville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Rudy Luther Toyota responded

Thank you for the awesome review, Marcy! We're go glad you had a great service visit with Mia. We appreciate you! :)

May 30, 2018

Revving Engine Couldn’t get the problem to duplicate. Service mgr. took the time to go on a drive with me to see if the problem would present. Mgr. was very patient More

by Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Beyer
Jun 01, 2018 -

Rudy Luther Toyota responded

Thank you so much for choosing us. We look forward to seeing you again in the future!

May 29, 2018

travel savers needed unexpected replacement parts the day before the holiday weekend. they talked me thru what the dashboard light could mean. Got car in and out r More

by wego places
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i think it was mike?, Mike Belko
Jun 01, 2018 -

Rudy Luther Toyota responded

Thank you for the feedback, I'd like to look further into this for you. When you get a chance, please send us an email with your contact info to info@rudyluthertoyota.com. We appreciate your business!

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