Rudy Luther Toyota - Service Center

Excellent service as always I met a relatively new service rep, Mark, who met the high level of service that I have come to expect. He was easy to deal with and understood what I I met a relatively new service rep, Mark, who met the high level of service that I have come to expect. He was easy to deal with and understood what I wanted the shop to investigate. The technician determined the problem very quickly; replaced the part; and cleaned the area that had been affected. I had a short and highly satisfactory visit. More

"So many people, so little time!" As always, I was immediately greeted and assisted. I was informed re: the work that needed to take place, and was advised to take out a loaner car ( As always, I was immediately greeted and assisted. I was informed re: the work that needed to take place, and was advised to take out a loaner car (as the repairs would be fairly extensive). In no time at all, I was on my way.... and was contacted later that afternoon about picking my car up. Everyone was super helpful and friendly. I typically work with John D; he's always been SO kind and so helpful . But he wasn't available on this particular day. Terry, Kevin, and a host of others helped me get on my way, a satisfied customer again! I have considered going back to driving a Honda (as I did so for decades prior to getting my RAV 4). The only thing I don't like about my Fav 4 is that it provides a bit of a blind spot (maybe due to my height), and it has been problematic at times. But deep down I know I'll stay w/Rudy Luther Toyota - and that's BECAUSE of the incredible (and consistent) service you offer! Thanks everyone. More

Quick Service, Friendly Advisor My experience at Rudy Luther Toyota was great. I was able to schedule my 15,000 mile service appointment online and get in the same day. I arrived 5 m My experience at Rudy Luther Toyota was great. I was able to schedule my 15,000 mile service appointment online and get in the same day. I arrived 5 minutes early but Zach Lofgren, my service advisor, was ready and welcomed me immediately. He was incredibly friendly and even gave me updates as I waited. In addition they washed my car for me which was great. They also had late service hours to accommodate my work schedule. I’m 100% happy with my visit to my hthe service department...5% because I could conveniently book online, 10% because of the car wash, and 85% because of the great service advisor! More

Terrific service , exceeded my expectations, I came in for an oil change at the time recommended by Matt Knutson (he’s always so helpful) Matt wasn’t there but Eric helped me. He was very nice, I came in for an oil change at the time recommended by Matt Knutson (he’s always so helpful) Matt wasn’t there but Eric helped me. He was very nice, explained what I needed and kept me posted while I waited. While Eric was checking me in I talked with Mia. She’s helped me before and I love that Luther is training bright talented women for the service center. More

Ryan was great Ryan was my service manager. he kept me well informed, did everything that was promised, and cocmpleted the work hours early! All around, it was an Ryan was my service manager. he kept me well informed, did everything that was promised, and cocmpleted the work hours early! All around, it was an excellent experience. More

Did what they said they would The service providers performed the scheduled services in the amount of time they quoted. They are very professional, courteous and friendly. I will b The service providers performed the scheduled services in the amount of time they quoted. They are very professional, courteous and friendly. I will be back to Luther Toyota. More

Service Ryan was very polite and answered all of our questions. The service we needed to have done was completed in a reasonable amount of himtime. We also Ryan was very polite and answered all of our questions. The service we needed to have done was completed in a reasonable amount of himtime. We also thank you for the variety of snacks you provide. More

Finished the iob on time. They completed the job on time.I enjoyed cookies coffee and popcorn while I waited.Ryan was a friendly customer adviser he came to get me in the waiti They completed the job on time.I enjoyed cookies coffee and popcorn while I waited.Ryan was a friendly customer adviser he came to get me in the waiting room when my car was ready. More

Great service with hours that fit my needs Every time I come in to service my car, I get great service, clear explanations and fast service.Add to that a comfortable waiting area where I can re Every time I come in to service my car, I get great service, clear explanations and fast service.Add to that a comfortable waiting area where I can relax , have a beverage and a snack. More

ALways Goog Service After 17 years of Toyota Care my Camry is running just great. Service is always professional, thorough and friendly. They are willing to stand behind After 17 years of Toyota Care my Camry is running just great. Service is always professional, thorough and friendly. They are willing to stand behind their maintenance and repairs. More