Back

Rudy Luther Toyota - Service Center

Golden Valley, MN

4.9
1,765 Reviews

1,765 Reviews of Rudy Luther Toyota - Service Center

Sort by
June 24, 2023

I was very happy that Mike was able to work on my car sooner than expected, so I could wait for it. I was advised it would take about an hour once Mike started working on my car. The service writer was r More

by Jamie B
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nick Laakkonen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Rudy Luther Toyota responded

Hi Jamie, we are so glad to have been able to assist you during your last service with us! Sounds like Nick and Mike were able to take great care of you and your vehicle effectively and efficiently. Please let us know if there is ever anything you need. We hope you have a wonderful rest of your week.

June 24, 2023

Brought my car in for routine maintenance and what appeared to be a leak in a tire. They went through the entire vehicle which is their standard and brought to my attention some issues that I may wis More

by tmfunke
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Rudy Luther Toyota responded

Thank you so much for leaving us a review. We are honored to have been of assistance to service your vehicle and appreciate your honest feedback. While we have had to make a few adjustments due to COVID, we do still offer individually wrapped snacks in the mornings for customers. We are always looking for ways to improve the customer experience and will forward your suggestions to our management team as well. We appreciate your business and hope to see you again in the future.

June 22, 2023

Always good service! Staff is friendly and helpful. Texts are nice to get with progress reports. More

by Espaulsen6616
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Rudy Luther Toyota responded

Thanks so much for your positive feedback! We are always here to help - please do not hesitate to reach out with anything you need.

June 22, 2023

I cont to use R. L Toyota due to the service I get from Mia Karnowski. Any issue I have - she resolves. Even though my current extensive repairs failed she is on it More

by karenkmpls
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mia Mulville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Rudy Luther Toyota responded

Hi Karen! Thanks so much for your review - we are honored to be your go-to for your vehicle maintenance. We are so grateful to have Mia here on our team and are pleased to learn you've had nothing but great experiences with her and our service team. We look forward to seeing you again next time.

June 22, 2023

always great service with John , Always knowledgeable of what is going on with my car. More

by jojonyc45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John - I can't remember his last name- worked with him for years.
Jun 22, 2023 -

Rudy Luther Toyota responded

We're always here for you and are happy to know that John Delander in our service department has been able to provide you with a great service each and every time. Please let us know if you need anything!

June 22, 2023

Everything is top notch: mechanical service, customer service, supply of loaner vehicle…all very good. Thank you, Rudy Luther Toyota. xxxxxxto Jen Fossey who kept us through the year-long wait for our hy More

by Bouchards
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hartigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jen Fossey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Rudy Luther Toyota responded

Thank you so much for your kind words and positive feedback. While we understand the wait time for many new Toyota models can be very long, we are always here to assist our customers any way we can. We very much appreciate your patience and your business and we will be sure to pass along your review to Jen as well. Congratulations on your new Rav4 Hybrid and we hope to see you in again for your first oil change!

June 21, 2023

We have purchased four new vehicles from this dealership. As always, service is first rate and on time starting with the purchase and through service. Communication is clear and questions are answered. W More

by cloose2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Rudy Luther Toyota responded

Wow, thank you so much for your kind words. :) We are so appreciative of our amazing customers like you and will continue to strive to provide you with the best possible service. If you need anything, please let us know. We hope you enjoy the rest of your week!

June 21, 2023

service was good terry was excellent thank you,comming here for my cars for the last 23 years More

by cpetruska
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Rudy Luther Toyota responded

We appreciate your continued loyalty over the past 23 years and value you as our customer. We look forward to seeing you again next time and will be sure to pass along your kind words to Terry. Take care!

June 21, 2023

I left my ipad at the cashier counter and your staff figured out who it belonged to and called just as I realized it was left behind. Very helpful. More

by schottson
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mario Luna
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Rudy Luther Toyota responded

We're glad to have been able to return your iPad to you right away! Thank you for leaving us a review and we hope to see you again for your next scheduled maintenance.

June 19, 2023

Service was fast and the people were courteous and helpful. Would definitely recommend this dealership for repair work. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Delander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Rudy Luther Toyota responded

Thank you, Tony, for your 5-star review! We hope that you visit us for any vehicle needs you have in the future.

...
13
...