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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.9
1,763 Reviews

1,762 Reviews of Rudy Luther Toyota - Service Center

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July 13, 2018

Customer Service is superb and incredibly noticable. Duane was very knowledgeable and went out of his way to provide great service. He was incredibly knowledgeable and went out of his way to provide gre More

by Sam724!9
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Duane Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2018 -

Rudy Luther Toyota responded

Thank you for reviewing us! Have a great, relaxing, weekend!

July 13, 2018

Feedback The people are Helpful. Transparent. Respectful. Courteous. Quality. Love Rudy Luther. Love Toyota. They follow through. They are responsive. They More

by pamosborn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Swanson, Todd Earnest, Jennifer Rohweder, Eric Hagen
Jul 13, 2018 -

Rudy Luther Toyota responded

Thank you so much! We're so glad you chose to do business with us. Welcome to the RLT Family! :)

July 12, 2018

Tip top service as usual. Zach was personable and helpful in explaining the service. My vehicle was done ahead of the time promised. I have always had exceptional service from More

by Karen Page
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zach Lofgren
Jul 13, 2018 -

Rudy Luther Toyota responded

Thank you, Karen! Have a great weekend. :)

July 12, 2018

5000 mile service on new Camry. Drew was excellent. Even spent extra time helping me figure out the map technology on my antiquated phone. Everyone was very efficient and friendly. More

by Cal guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Devries, Drew Ohnesorge
Jul 13, 2018 -

Rudy Luther Toyota responded

Thanks so much! We love having you as our customer. :)

July 10, 2018

5,000 mile warranty check Simple check, but great service and friendly employees. Service was quick as it should be. They also cleaned the interior of my car. Thank you! More

by stephens
Customer Service
Recommend Dealer
Yes
Employees Worked With
Eric Hagen
Jul 11, 2018 -

Rudy Luther Toyota responded

Thanks for the 5-stars! We look forward to seeing you again for your next visit. :)

July 09, 2018

The 85,000 mile maintenance experience The service agents are always very friendly and knowledgeable. I go to Rudy Luther’s for all the regular maintenance needs so that there is a history More

by Fridenro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lofgren
Jul 11, 2018 -

Rudy Luther Toyota responded

Thank you for your review! We are looking forward to seeing you again next time. :)

July 09, 2018

2007 Toyota Highlander Terry did a great job explaining my service options/needs, and Misha provided prompt transportation to/from my work place. I've had cars serviced at t More

by Hoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misha Supica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2018 -

Rudy Luther Toyota responded

Awesome! Thank you for the positive review, Hoi. :) We appreciate you.

July 09, 2018

No follow through by servace management New windshield and crystalfusion applied damaged wiper arm. 4vist to dealers to finally get fixed. Someone scratched roof of my truck given. NotMe Di More

by Thad22
Recommend Dealer
No
Employees Worked With
Jeff Hopkins Todd Hickey. , Kong Yang
Jul 10, 2018 -

Rudy Luther Toyota responded

Hello, thank you for reaching out to us with your concerns. We apologize for your recent experience, and would like to look further into this. When you get a moment, can you email us with the best contact number to reach you at? Thank you in advance. Info@RudyLutherToyota.com

July 08, 2018

Good service. Oil change and new tires. My only complaint is how the tire rebate was handled. I have the opportunity to receive a $70 rebate if I fill out a form an More

by dtukey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Delander
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2018 -

Rudy Luther Toyota responded

I apologize for the hassle! We seem to have fallen short, but I appreciate your feedback. I will be passing this off to our management team for future process improvements. If you'd like to speak further about this, please give us a call at 763.222.2020 or email us at info@rudyluthertoyota.com

July 07, 2018

Consistently great! I've bought at least 4 cars from RLT and have had a great experience each time. All of the staff in sales and service have been phenomenal. It is clea More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Tufts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Eiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heidi Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Lofgren
Jul 07, 2018 -

Rudy Luther Toyota responded

Awesome! Thanks so much, Brad. Enjoy your new vehicle and we hope to see you again in the future!

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