Rudy Luther Toyota - Service Center

Very good! A little thing but milege meter was left set at kilometers instead of miles. It would have been helpful to have had this reset once the service was co A little thing but milege meter was left set at kilometers instead of miles. It would have been helpful to have had this reset once the service was completed. More

Thanks Very good service.Mark was so kind and helpful. Service was done in the time he said it would be. He answered all my questions. Very good service.Mark was so kind and helpful. Service was done in the time he said it would be. He answered all my questions. More

Great service every time I always have a good experience at RL Toyota. People are very professional & friendly. The wait time is always less that estimated. Any questions I ha I always have a good experience at RL Toyota. People are very professional & friendly. The wait time is always less that estimated. Any questions I have are always answered. More

Ryan Vernon is terrific. Courteous, pleasant. Great guy. He is pleasant, very courteous, and enjoyable to speak with. I enjoy dealing with him because I know he will treat me well and has my int Great guy. He is pleasant, very courteous, and enjoyable to speak with. I enjoy dealing with him because I know he will treat me well and has my interests as his priority. More

Service Manager Kong was very accommodating to my schedule and the situation with my car repair on all levels. Patient with my questions. I have dealt with Kong on Kong was very accommodating to my schedule and the situation with my car repair on all levels. Patient with my questions. I have dealt with Kong on service since my 2002 Camry. He is a star employee who takes customer service very seriously and delivers consistently excellent service!!! He certainly represents the best of the Luther brand!! More

Service My car was repaired in a very timely manner. I appreciated being kept updated about the issues, repairs needed and when my car was ready. My car was repaired in a very timely manner. I appreciated being kept updated about the issues, repairs needed and when my car was ready. More

Confusion The service we had was excellent. The service adviser called and said that the car was ready and there was no charge, we had a windshield replaced. Sh The service we had was excellent. The service adviser called and said that the car was ready and there was no charge, we had a windshield replaced. Shortly there after I received an email stating that we owed $290. My options were to view the statement or pay it. I chose to view it and sure enough the bill was $290. When we got to the dealership one of the service advisers told me there was no charge. We picked up the key and was given the invoice and it said we owed $290. The young lady informed us that it would be taken care of with insurance. It was VERY confusing to be told there was no charge and within 5 min. I receive and email stating I owed something. I wonder how many people you get to actually click on the "pay the bill" and collect double for the work done. More

excellent. The service was timely, complete, respectful, and reasonable cost. I was kept informed throughout the process. I drove in without an appointment at 7 The service was timely, complete, respectful, and reasonable cost. I was kept informed throughout the process. I drove in without an appointment at 7 pm and got immediate help. More

Air Conditioner - Routine Service Both Kong Yang and Duane Beyer stepped up and took care of an air quality problem I had with my air conditioning system. Kudos to both of them for se Both Kong Yang and Duane Beyer stepped up and took care of an air quality problem I had with my air conditioning system. Kudos to both of them for service beyond what was expected. Thanks again! More

Excellent Service I have been coming to Rudy Toyota since buying my 2002 Camry there. I have always had very good service, by knowledgeable, friendly staff. Today, th I have been coming to Rudy Toyota since buying my 2002 Camry there. I have always had very good service, by knowledgeable, friendly staff. Today, the work needed on my car, was very well explained to me. Good job by all. More