Rudy Luther Toyota - Service Center

Check engine and battery problem Excellent service. Prompt accurate diagnosis. Part ordered and arrived. Both problems resolved in 48 h Highly recommend Jeremy Hassler. Service manag Excellent service. Prompt accurate diagnosis. Part ordered and arrived. Both problems resolved in 48 h Highly recommend Jeremy Hassler. Service manager always provides good service. Fixed right the first time More

Excellent service in all areas. Excellent waiting room. I had an appointment for regular service on my wife's Rav4 The service advisor wrote me up and advised how the time it would take as I going to wait I had an appointment for regular service on my wife's Rav4 The service advisor wrote me up and advised how the time it would take as I going to wait. I was kept informed throughout the process as I had some warranty work that needed attention. Will have another visit when the part arrives. More

Good service Had oil changed on my car yesterday. Last night noticed that there was a plastic piece laying on floor on passenger front. Good thing my husband kno Had oil changed on my car yesterday. Last night noticed that there was a plastic piece laying on floor on passenger front. Good thing my husband knows about cars as it was the cover for the cabin air filter. He had to take the glove box apart to reinstall it. I know that they did check my cabin air filter as part of the service done. Just wish they would have put the cover back on. More

A few problems My rating of the employees that I have come in contact with would be in the 4 to 5 Star range. They all seem to be trying their best to please the cu My rating of the employees that I have come in contact with would be in the 4 to 5 Star range. They all seem to be trying their best to please the customer. My problem is with the excessive use of notification and so called communications with the customer. For this last service appointment I was notified three times reminding me of my upcoming appointment, by e-mail, by mail, and by phone. A waste of my time, your companies money[cost of doing business] which eventually reflects on my costs. And every time I come in a survey to complete to show that I am happy. I have been a customer with Toyota since 1985. If I wasn't happy I would quit buying Toyotas and let you know. More

Very good! A little thing but milege meter was left set at kilometers instead of miles. It would have been helpful to have had this reset once the service was co A little thing but milege meter was left set at kilometers instead of miles. It would have been helpful to have had this reset once the service was completed. More

Great service every time I always have a good experience at RL Toyota. People are very professional & friendly. The wait time is always less that estimated. Any questions I ha I always have a good experience at RL Toyota. People are very professional & friendly. The wait time is always less that estimated. Any questions I have are always answered. More

Ryan Vernon is terrific. Courteous, pleasant. Great guy. He is pleasant, very courteous, and enjoyable to speak with. I enjoy dealing with him because I know he will treat me well and has my int Great guy. He is pleasant, very courteous, and enjoyable to speak with. I enjoy dealing with him because I know he will treat me well and has my interests as his priority. More

Thanks Very good service.Mark was so kind and helpful. Service was done in the time he said it would be. He answered all my questions. Very good service.Mark was so kind and helpful. Service was done in the time he said it would be. He answered all my questions. More

Service Manager Kong was very accommodating to my schedule and the situation with my car repair on all levels. Patient with my questions. I have dealt with Kong on Kong was very accommodating to my schedule and the situation with my car repair on all levels. Patient with my questions. I have dealt with Kong on service since my 2002 Camry. He is a star employee who takes customer service very seriously and delivers consistently excellent service!!! He certainly represents the best of the Luther brand!! More

Service My car was repaired in a very timely manner. I appreciated being kept updated about the issues, repairs needed and when my car was ready. My car was repaired in a very timely manner. I appreciated being kept updated about the issues, repairs needed and when my car was ready. More