Rudy Luther Toyota - Service Center

Recall done I’m sure the recall is done just fine. You replaced license plate bulbs as well. Good catch! I have had 2 recalls done for 2cars so far. I’m sure the recall is done just fine. You replaced license plate bulbs as well. Good catch! I have had 2 recalls done for 2cars so far. More

Prius was making roaring noises and needed a wheel bearing Diagnosis was quick, accurate and I was told clearly about the estimated cost. All work done in timely fashion and I was kept updated through texts. Diagnosis was quick, accurate and I was told clearly about the estimated cost. All work done in timely fashion and I was kept updated through texts. More

Another great job Every time I visit this dealership I'm astonished by how smoothly organized, yet still friendly and cheerful, the service department is. Since I was Every time I visit this dealership I'm astonished by how smoothly organized, yet still friendly and cheerful, the service department is. Since I was in for a routine check-up, I chose to wait in the spacious, clean, and well-stocked waiting area. The work was completed in the time and at the cost initially quoted. I certainly look forward to returning for the next check-up. More

Quick, efficient service Alan got me in and out earlier than I expected for my 5,000 mile service. I am a happy customer and will be back!! Alan got me in and out earlier than I expected for my 5,000 mile service. I am a happy customer and will be back!! More

Hundreds of dollars cheaper than competitors I called five Toyota dealerships for quotes and I was amazed to find how much more affordable Rudy Luther was. Like, weirdly, suspiciously cheaper? I called five Toyota dealerships for quotes and I was amazed to find how much more affordable Rudy Luther was. Like, weirdly, suspiciously cheaper? I was emotionally prepared for a dirty waiting room or bad customer service because it was so much cheaper, but I had a GREAT experience. I will absolutely be back and will tell all my Prius-owning friends! More

Great Customer Service The people that supported me while I was in were very knowledgeable and helpful. I love the text messages I received that helped me keep track of whe The people that supported me while I was in were very knowledgeable and helpful. I love the text messages I received that helped me keep track of where my vehicle was while it was being serviced. More

Excellent service in all areas. Excellent waiting room. I had an appointment for regular service on my wife's Rav4 The service advisor wrote me up and advised how the time it would take as I going to wait I had an appointment for regular service on my wife's Rav4 The service advisor wrote me up and advised how the time it would take as I going to wait. I was kept informed throughout the process as I had some warranty work that needed attention. Will have another visit when the part arrives. More

Good service Had oil changed on my car yesterday. Last night noticed that there was a plastic piece laying on floor on passenger front. Good thing my husband kno Had oil changed on my car yesterday. Last night noticed that there was a plastic piece laying on floor on passenger front. Good thing my husband knows about cars as it was the cover for the cabin air filter. He had to take the glove box apart to reinstall it. I know that they did check my cabin air filter as part of the service done. Just wish they would have put the cover back on. More

Check engine and battery problem Excellent service. Prompt accurate diagnosis. Part ordered and arrived. Both problems resolved in 48 h Highly recommend Jeremy Hassler. Service manag Excellent service. Prompt accurate diagnosis. Part ordered and arrived. Both problems resolved in 48 h Highly recommend Jeremy Hassler. Service manager always provides good service. Fixed right the first time More

A few problems My rating of the employees that I have come in contact with would be in the 4 to 5 Star range. They all seem to be trying their best to please the cu My rating of the employees that I have come in contact with would be in the 4 to 5 Star range. They all seem to be trying their best to please the customer. My problem is with the excessive use of notification and so called communications with the customer. For this last service appointment I was notified three times reminding me of my upcoming appointment, by e-mail, by mail, and by phone. A waste of my time, your companies money[cost of doing business] which eventually reflects on my costs. And every time I come in a survey to complete to show that I am happy. I have been a customer with Toyota since 1985. If I wasn't happy I would quit buying Toyotas and let you know. More