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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.8
1,766 Reviews

1,766 Reviews of Rudy Luther Toyota - Service Center

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October 03, 2018

60,000 Mile Service All went well - work was completed in time quoted to me. No surprises. Was greeted in a timely fashion and was able to wait while the work was complet More

by lanjg05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Mulville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2018 -

Rudy Luther Toyota responded

Sounds like you had a great visit, thanks for doing business with us!

October 02, 2018

Work load Always a great experience. The people are very nice and helpful. Offer a free car wash every time I come in and help find your car when done More

by Marilyn 75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Beyer
Oct 03, 2018 -

Rudy Luther Toyota responded

Hi Marilyn, thank you for taking the time to write a review. We appreciate your business and will be happy to help again in the future. :)

October 02, 2018

Excellent Customer Service Zach was a pleasure to deal with. Very professional and efficient. My service took less than an hour. Everything was explained clearly and throughly. More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lofgren
Oct 03, 2018 -

Rudy Luther Toyota responded

Thanks so much, Amanda! We love having you as our customer. :)

October 01, 2018

completed recall & diagnosed gas smells Had strong gas fumes inside the car. Ran all tests to try to determine what the issue was. Did not find a problem with the car, and then they cleane More

by Jordy@2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 01, 2018 -

Rudy Luther Toyota responded

Thanks so much for your great feedback and for trusting us with your vehicle. We look forward to servicing your vehicle again in the future.

October 01, 2018

Quick I stopped in without an appointment for my 35,000 mile checkup. They gave me a time of 90 minutes but I was in and out in 45 minutes! More

by Terpene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mia Mulville
Oct 01, 2018 -

Rudy Luther Toyota responded

Thanks so much for coming to visit us! We appreciate your business. :)

October 01, 2018

Excellent! I was really impressed with the very prompt and attentive service that I received, with outstanding communication throughout my recent vehicle service More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Delander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2018 -

Rudy Luther Toyota responded

Thank YOU Michael for the great rating and review of our dealership! We hope you come back to see us again. :)

October 01, 2018

Wise Advise With over 160k on my vehicle the repair cost was 66% of its blue book value. The service consolor advised that the repair was not worth making. Then h More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Delander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Gallob
Oct 01, 2018 -

Rudy Luther Toyota responded

Hi Steve, thanks so much for the review-we are excited for you to take delivery of your new 4Runner and we hope to see you again in the future!

September 29, 2018

Another good experience at Rudy Luther Toyota, Golden Valley Lots of work on my Toyota Matrix today. (It's old!) All work done quickly and well. John Delander communicated all extra-work discoveries well. A More

by SatisfiedCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Delander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Rudy Luther Toyota responded

Thanks for the review! We appreciate you as our customer.

September 28, 2018

Routine Maintenance Service The process to check in and out were very easy. The service manager listened to my requests and made suggestions on what was applicable. The vehicle More

by Becky123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Delander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Rudy Luther Toyota responded

Thanks for sharing your experience with us! We hope to see you again down the road. :)

September 27, 2018

quick fix for a headlight out There were no appointments available when I checked online, but my headlight was out. The service dept fit me in the same afternoon, replaced the bulb More

by Priuslady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Rudy Luther Toyota responded

It's our pleasure! Thanks for coming to see us. :)

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