Rudy Luther Toyota - Service Center
Golden Valley, MN
1,762 Reviews of Rudy Luther Toyota - Service Center
Service completed within estimate During the most recent 30,000 mile periodic service about a year ago,, the mechanic recommended changing the rear bushings on my 2002 Camry. I was a During the most recent 30,000 mile periodic service about a year ago,, the mechanic recommended changing the rear bushings on my 2002 Camry. I was advised that this repair was not "critical' but if not done, a major expense could result in the future. During a recent oil change, the mechanic did a test drive and again recommended the need for replacing the bushings to provide a smoother less noisy ride over bumpy roads. He provided an estimate of the cost. I then checked this estimate on the internet and found that it was very reasonable. I just returned from having the bushings replaced and the cost was essentially the same as the estimate. My experience during 17 years of using Luther to do all repairs and maintenance on my Camry has been excellent. Lurther mechanics only recommend repairs that are needed right away and/or eventually. Luther keeps accurate records so that duplicate maintenance repairs are avoided! I keep similar backup records to assure myself that expensive periodic maintenance repairs are not done unless justified by subsequent mileage. As a result, although my Camry has over 166,000 miles on it, I am always comfortable that it will start and operate reliably during very cold winter periods or while traveling on long trips of 1000 miles or more. More
Excellent service John Delander explained the issues clearly and in the detailed way I needed to give me peace of mind. He spoke slowly to accommodate my hearing diffic John Delander explained the issues clearly and in the detailed way I needed to give me peace of mind. He spoke slowly to accommodate my hearing difficulty. I appreciate the very good service he gave to me. More
Great Customer Service Ryan took the time to listen to all my concerns. I can tell that everyone at Rudy Luther Toyota cares about all their customers. It’s like they are Ryan took the time to listen to all my concerns. I can tell that everyone at Rudy Luther Toyota cares about all their customers. It’s like they are treating you like the car is there own. Ryan.s explanation of the service my car needed was very helpful. The quoted price was a lot lower than expected. I would definitely recommend Rudy Luther’s to all my friends More
Experience Our last two visits, Mark was our customer service representative and he was caring, up front and professional. He worked to help get our car fixed q Our last two visits, Mark was our customer service representative and he was caring, up front and professional. He worked to help get our car fixed quickly as we had some issues right before a time-sensitive road trip. More
A++ Toyota Service Always a great job from Rudy Luther, explanations and satisfaction. What more can you ask for. Toyota dealers usually are the best, Rudy Luther is Always a great job from Rudy Luther, explanations and satisfaction. What more can you ask for. Toyota dealers usually are the best, Rudy Luther is the best. More
Fast and Efficient Came in without an Appointment at 11:30 AM went to lunch came back and waited while a computer update was done and out by 1:40 Thank you, Tom Came in without an Appointment at 11:30 AM went to lunch came back and waited while a computer update was done and out by 1:40 Thank you, Tom More
great customer service. Nice waiting room.....good cookies. I just needed an oil change and Zach provided excellent and thorough service. Super personality and really knows his business. It was a real pleasur I just needed an oil change and Zach provided excellent and thorough service. Super personality and really knows his business. It was a real pleasure and make sure you keep Zach there. More
Always good service. I was just in for an oil change but as always, I was treated like an old friend. Zach was a pleasure to work with. He has alot of personality and know I was just in for an oil change but as always, I was treated like an old friend. Zach was a pleasure to work with. He has alot of personality and know his job well. More
Great customer service with quick turnaround. Check in with Eric was super fast. Ryan was very professional and understanding with an issue. Alignment and tire pressure monitoring system issue Check in with Eric was super fast. Ryan was very professional and understanding with an issue. Alignment and tire pressure monitoring system issue were resolved in short hour. Thank you Got a tire quote from Mark. Very friendly and easy to deal with as well. Thank you guys and keep up the good job More
Excellent Prius Service There is no question that Rudy Luther Toyota in Golden Valley strives to perform at the highest levels and does so. Work is done correctly the first There is no question that Rudy Luther Toyota in Golden Valley strives to perform at the highest levels and does so. Work is done correctly the first time. Time estimates for completion are accurate. The Service Managers are quite available to customers and will take time to listen if there are ever any concerns. I have been a repeat Luther Toyota customer for over 30 years More