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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.9
1,765 Reviews

1,765 Reviews of Rudy Luther Toyota - Service Center

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July 24, 2023

Overall, the service was great! I was provided with details that met my expectations coming in. More

by bunlinh
Recommend Dealer
Yes
Employees Worked With
Erik Steahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Rudy Luther Toyota responded

We're so happy to learn that you're pleased with your experience at our dealership, bunlinh! Reach out to us if there's anything else you need.

July 24, 2023

Great service. Chase was helpful, and we were in and out quickly. Will be back. More

by PMFJohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
Jul 24, 2023 -

Rudy Luther Toyota responded

Thank you very much for your review. We are glad to learn you had a great visit with our team. Chase has been a wonderful addition to our RLT family. We look forward to seeing you again.

July 24, 2023

While dealing with a remarkably difficult customer, they kept their cool, acted professionally and kept on helping me with a smile and then we all chuckled about how difficult customer service can be. They More

by P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Jacqueline Xiong
Jul 26, 2023 -

Rudy Luther Toyota responded

Thank you P, for your 5-star review. It is important to us that all customers are treated with kindness and respect and are proud to have a fabulous team that upholds this! We hope that you visit us for any vehicle needs you have in the future. :)

July 22, 2023

Terry was great. Service. Service, service. Pleasure to do business with. See uou next time! More

by Randycunliffe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Rudy Luther Toyota responded

Thank you, Randy! We will be sure to let Terry know of your positive feedback and look forward to helping you again next time.

July 17, 2023

Top-notch service, as always. Service staff is professional and very helpful in answering questions.. More

by Shawn_Anders71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Steahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Rudy Luther Toyota responded

Hi Shawn! Thank you for your 5-star review! Providing top-notch service is what we strive for with all of our customers, so we are very pleased to know you had a great experience with us. Please let us know if you need anything in the future.

July 17, 2023

Service and repairs are consistently top notch! I couldn't recommend Luther Toyota more highly. More

by ToyotaMoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Beyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Delander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Rudy Luther Toyota responded

Thank you so much!! Your positive review means everything to us. We look forward to seeing you again next time. :)

July 16, 2023

accepted my appointment, even though i arrived late. thorough review of inspection provided in detailed. able to completion recommendations for whats was due next on vehicle for service that same day More

by mary_dowling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Pua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Rudy Luther Toyota responded

Thank you, Mary, for your 5-star review! It is our pleasure to serve you. We hope that you visit us for any vehicle needs you have in the future.

July 15, 2023

Their service is always good. In this case, they replaced my stole. Catalytic converter after 5 months of wait due to parts supply shortage. For some reasons, I didn’t full safety More

by babu K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Rudy Luther Toyota responded

Thanks for stopping by! It is our pleasure to serve you. Let us know how we can help in the future.

July 14, 2023

I bought a brand new Tacoma, a 2023. It has maybe 4,000 miles on it. The AC went out 3 weeks ago and I have heard nothing from this dealership. It is hot and the middle of summer and More

by Brent L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Jul 14, 2023 -

Rudy Luther Toyota responded

Hi Brent, thank you so much for letting us know about your experiences thus far with trying to get your AC fixed and we sincerely apologize for the delays. We would like to look into this further. When you have a moment, please email us at info@rudyluthertoyota.com with your first and last name and best way to contact you. Our service managers would like to contact you as soon as possible. Thanks in advance!

Jul 15, 2023 -

Brent L responded

So I purchased this Tacoma not too long ago. And I remember like it was yesterday that the Finance Manager was pushing really hard an extended warranty for $2,500. I remember specifically I told him no many times, yet he kept pushing. Then he said "well if you AC were to go out, that alone would pay for this extended warranty." That statement I remember like it was yesterday, and the fact that he kept pushing the extended warranty even when I said no many many times makes me wonder..... Can you please refer me to a dealer who cares about its customers. Thanks in advance.

July 13, 2023

My reservation was completed on time and all work was finished properly. The service agent explained to me any concerns and I left a happy customer. More

by Herbmn61
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mia Mulville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Somaiah
Jul 14, 2023 -

Rudy Luther Toyota responded

We're so happy to learn this - thank you so much for leaving us a review and we hope to see you for your next scheduled maintenance.

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