Rudy Luther Toyota - Service Center
Golden Valley, MN
1,762 Reviews of Rudy Luther Toyota - Service Center
10/6/19 Compliments to the woman who took my appointment on the phone, the evening before. She was clear on what service would be covered, the cost. Twice as Compliments to the woman who took my appointment on the phone, the evening before. She was clear on what service would be covered, the cost. Twice asked if there was anything else ...service...I would need. I asked questions and her answers were clear...good beginning. F More
another very pleasant experience Was in for an oil change, and it turned out I needed a battery. (How time flies!) Like the other service advisors I've dealt with here, Drew was perso Was in for an oil change, and it turned out I needed a battery. (How time flies!) Like the other service advisors I've dealt with here, Drew was personable, knowledgable, thorough (following through with my ancillary requests) and helpful (learned how to re-initiate the windows for full-on opening/closing). This is why I only bring my vehicle to Rudy Luther Toyota for service. More
Always a very good customer experience Always treated in a personable manner. This is a consistent experience as we have bought several vehicles and had them all serviced at this dealership Always treated in a personable manner. This is a consistent experience as we have bought several vehicles and had them all serviced at this dealership. More
Superior Service Zach Lofgren has handled my 2010 Camry for the past several years. He has insight into the car and it's performance. Cracks the whip with his associa Zach Lofgren has handled my 2010 Camry for the past several years. He has insight into the car and it's performance. Cracks the whip with his associates and brings his jusgement to bear on repairs now and anticipated for the future. He's splendid. Virgil Johnson More
Great dude! Eric is awesome! He knows I work in the business center while my car is serviced and ensures that I don't get repeatedly paged that my car is ready. Eric is awesome! He knows I work in the business center while my car is serviced and ensures that I don't get repeatedly paged that my car is ready. More
You are doing something right in your hiring process! Everyone, from the Express Check-in people to the cashiers, are friendly, informative and keep-you-posted kind of people! Good job! (Love your snacks, Everyone, from the Express Check-in people to the cashiers, are friendly, informative and keep-you-posted kind of people! Good job! (Love your snacks, also!) More
My service appointment was very professional Duane explained things to me in detail and I feel confident the issue is resolved. Rudy Luther Toyota is very near my house and it's convenient for me Duane explained things to me in detail and I feel confident the issue is resolved. Rudy Luther Toyota is very near my house and it's convenient for me to have my 2004 Toyota 4Runner serviced there. More
Very helpful Even though the service center was very busy, he made sure he knew all my concerns. He was able to find a coupon to save me a little money as well. Even though the service center was very busy, he made sure he knew all my concerns. He was able to find a coupon to save me a little money as well. More
High integrity Focused on my needs. Advice he gave seemed very honest. When you take focus on the client the rest (you) takes care of itself. Would recommend. Focused on my needs. Advice he gave seemed very honest. When you take focus on the client the rest (you) takes care of itself. Would recommend. More
Professional Customer Service A simple Thanks to Kevin Rudi, and Technician - Dan Lau. Even though it was only an oil and filter change, it was extremely important to me; all int A simple Thanks to Kevin Rudi, and Technician - Dan Lau. Even though it was only an oil and filter change, it was extremely important to me; all interactions were exceptional - that's the "Toyota Way." Great Job! Sincerely and Respectfully, Tom D. More