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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.9
1,762 Reviews

1,762 Reviews of Rudy Luther Toyota - Service Center

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November 07, 2019

10/6/19 Compliments to the woman who took my appointment on the phone, the evening before. She was clear on what service would be covered, the cost. Twice as More

by Car owner
Recommend Dealer
Yes
Employees Worked With
Duane Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Rudy Luther Toyota responded

Thank you for sharing with us, and thank you for your business! Have a great weekend!

November 02, 2019

another very pleasant experience Was in for an oil change, and it turned out I needed a battery. (How time flies!) Like the other service advisors I've dealt with here, Drew was perso More

by m. olaf hinz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ohnesorge
Nov 06, 2019 -

Rudy Luther Toyota responded

Thank you for your review, it is our pleasure to keep your vehicle in tip-top shape! I'll be sure to pass this along to Drew and our management team as well. Have a great day. :)

November 01, 2019

Always a very good customer experience Always treated in a personable manner. This is a consistent experience as we have bought several vehicles and had them all serviced at this dealership More

by Brad
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Duane Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Gallob
Nov 06, 2019 -

Rudy Luther Toyota responded

Thank you, Brad. Your continued loyalty to our dealership is appreciated and we are very happy to have you as our customer. Take care!

October 27, 2019

Superior Service Zach Lofgren has handled my 2010 Camry for the past several years. He has insight into the car and it's performance. Cracks the whip with his associa More

by venise99
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zach Lofgren
Nov 06, 2019 -

Rudy Luther Toyota responded

Thank Virgil! Zach is a huge asset to our service team, and we feel very lucky to have him. We hope to see you again for your next visit on your 2010 Camry. :)

October 27, 2019

Great dude! Eric is awesome! He knows I work in the business center while my car is serviced and ensures that I don't get repeatedly paged that my car is ready. More

by SillyS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hagen
Nov 06, 2019 -

Rudy Luther Toyota responded

Eric is a great dude! We're so happy you agree. Thank you so much for the kind words-we'll be sure to pass them along to Eric and our service managers.

October 26, 2019

You are doing something right in your hiring process! Everyone, from the Express Check-in people to the cashiers, are friendly, informative and keep-you-posted kind of people! Good job! (Love your snacks, More

by Penny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Mulville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Hagen
Oct 29, 2019 -

Rudy Luther Toyota responded

Awesome, Penny! Thank you for your review. We certainly do have an all-star team and are so glad to hear of your experiences with our dealership, and our amazing snack station :)! Have a wonderful week!

October 25, 2019

My service appointment was very professional Duane explained things to me in detail and I feel confident the issue is resolved. Rudy Luther Toyota is very near my house and it's convenient for me More

by livin014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2019 -

Rudy Luther Toyota responded

Thanks for the great review! We hope to see you again next time.

October 16, 2019

Very helpful Even though the service center was very busy, he made sure he knew all my concerns. He was able to find a coupon to save me a little money as well. More

by Cavamom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lofgren
Oct 16, 2019 -

Rudy Luther Toyota responded

Thanks for sharing this with us! Zach is always so wonderful with our guests and ready to help. Thank you so much for your business and we hope to see you again next time.

October 16, 2019

High integrity Focused on my needs. Advice he gave seemed very honest. When you take focus on the client the rest (you) takes care of itself. Would recommend. More

by Audiophile
Recommend Dealer
Yes
Employees Worked With
Zach Lofgren
Oct 16, 2019 -

Rudy Luther Toyota responded

Thank you for the great rating and recommendation. We hope to see you again in the future. :)

October 10, 2019

Professional Customer Service A simple Thanks to Kevin Rudi, and Technician - Dan Lau. Even though it was only an oil and filter change, it was extremely important to me; all int More

by Tom D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Lau -- Service Technician
Oct 14, 2019 -

Rudy Luther Toyota responded

Thank you, Tom! We greatly appreciate your business and are so happy to hear you had a great experience with our service department. Take care. :)

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