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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.9
1,762 Reviews

1,762 Reviews of Rudy Luther Toyota - Service Center

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January 29, 2020

Promp contact in service and speedy maintenance review. This dealership keeps neat customer area & keeps good records on my vehicle service history. Service tech thorough and knowledgeable with good explan More

by mmathewsmk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hagen
Jan 30, 2020 -

Rudy Luther Toyota responded

Thank you for choosing us! We appreciate your continued business!

January 29, 2020

Prompt, Friendly and Fantastic Service I purchased a used 2011 4-runner at this dealership in December. I began hearing a vibrating noise 3 weeks later. I brought it back to have it check More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2020 -

Rudy Luther Toyota responded

Thanks Deb! We're so glad we got this taken care of for you. We strive to provide the best service around! We look forward to seeing you again. :)

January 23, 2020

Excellent service Mark did an excellent job of providing service for the service I had done. He answered all my questions including providing information for my next v More

by Gonzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Rudy Luther Toyota responded

Thank you, Gonzo! We appreciate your business and look forward to seeing you again next time.

January 20, 2020

Quick and complete Eric Hagen in service checked me in. He was precise about the work that would be done in accordance with the scheduled maintenance. He told me they More

by bdiv900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hagen
Jan 29, 2020 -

Rudy Luther Toyota responded

Wow! Thank you for the stellar review. Eric is a wonderful asset to our service team here at RLT. We're glad that Eric and our service department were able to take great care of you, and hope to see you again soon!

January 16, 2020

Excellent service for a very obscure problem. Kevin rates very high in my opinion! In a joint effort with Antonio, the computer system problem was finally worked around. More

by Peter9120
Recommend Dealer
Yes
Employees Worked With
Kevin Rudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio
Jan 20, 2020 -

Rudy Luther Toyota responded

So great to hear! Thank you for sharing your experience with us!

January 14, 2020

I have always had positive experiences with Rudy Luther. Great experience again, I have been going to this dealership for 10+ years and have only had one sub standard experience. I will continue to buy from More

by mdosu1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Mulville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2020 -

Rudy Luther Toyota responded

So great to hear! Thank you for your continued loyalty, we appreciate hearing from you.

January 12, 2020

I have had Zach as a service manager for many of my visits. He is very polite and personable and makes sure all is accomplished with my car needs. Keep him around! More

by bsewjean
Recommend Dealer
Yes
Employees Worked With
Zach Lofgren
Jan 14, 2020 -

Rudy Luther Toyota responded

Thank you for your continued business! We appreciate hearing from you!

January 07, 2020

Service Terry is friendly,puts you at ease, and was very helpful in getting my blue tooth and phone to work which was beyond what I came in for, a tire rotat More

by lbtross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Rudy Luther Toyota responded

Thank you! We appreciate you!

January 01, 2020

Ellie at the service desk was wonderful! She was energetic and explained everything very well. Kudos to John Kendall for putting together a great team. More

by Pswenson
Recommend Dealer
Yes
Employees Worked With
Ellie Merwin
Jan 02, 2020 -

Rudy Luther Toyota responded

Thank you for sharing your feedback with us! We hope that you had a great holiday season, we look forward to seeing you again!

December 28, 2019

Fantastic assistance in the service dept. I want to thank/recognize Ellie Merwin. She took much time to answer many questions about features of my 2019 Camry. A model employee and a wonderfu More

by doncamry
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elizabeth (Ellie) Merwin
Dec 30, 2019 -

Rudy Luther Toyota responded

Thank you Don! Ellie is a fantastic addition to our service team. Thanks for coming in and for your 5 star review. Have a great day!

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