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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.9
1,762 Reviews

1,762 Reviews of Rudy Luther Toyota - Service Center

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April 30, 2020

Misha - Concierge Service in the time of COVID-19 My wife's van needed an oil change and other services. Misha drove a shuttle vehicle to my house, picked up my wife's care - a no-contact pick up - a More

by Joshua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misha Supica
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

Rudy Luther Toyota responded

So great to hear, Joshua! We're so glad we had the opportunity to service your vehicle during these difficult times. Thank you for choosing us!

April 25, 2020

Great Serviice This was my first time using the courtesy car pickup and it was a very good experience. Misha came and picked up my car. He was friendly and professio More

by Dianne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misha Supica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

Rudy Luther Toyota responded

Awesome! This is so great to hear, Dianne. Thank you for sharing your experience with us. We're so glad we were able to facilitate your service work during this unpredictable time. Thanks again!

April 24, 2020

Fantastic!!! I used the concierge service to have my car serviced. They came to my house picked up my car and returned it within the same day. Misha Supica was p More

by randid1058
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misha Supica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Falconer
Apr 27, 2020 -

Rudy Luther Toyota responded

Thank you for the kind words!! We appreciate hearing from you. Stay healthy!

April 22, 2020

Great service always polite. On time and very helpful. I have been using this dealership for many years and I always recommend them to friends. More

by Lynnie276
Recommend Dealer
Yes
Employees Worked With
Mia Mulville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misha Supica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2020 -

Rudy Luther Toyota responded

Hello Lynnie276! Thank you for the kind words, and the recommendations. We appreciate your loyalty!

April 21, 2020

During this period of COVID-19 they took the extra steps My Highlander needed service but that COVID-19 presented barriers. They overcame those barriers by making scheduling simple and picking up my car at More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misha Supica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Rudy Luther Toyota responded

Hi Brad! Thank you for sharing your great COVID experience. We are thankful that we have the ability to continue to help customers with little or no contact for service and sales. And Misha is fantastic, isn't he?! Thank you for choosing us. We look forward to seeing you once we're all operating at 100%!

April 09, 2020

Didn't get it right at first but came through the 2nd time! Our 2008 Toyota Highlander had a DOT bulletin for the ABS system failing. However, our local mechanic erased the codes required to complete the repair More

by Roadtrip4eva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misha Supica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Vernon
Apr 13, 2020 -

Rudy Luther Toyota responded

Thank you for your honest feedback. We are glad to hear that Ryan was able to take care of you! Thank you for your business and we hope you stay safe and healthy! :)

April 08, 2020

They provided courteous and professional service regarding my vehicle in a timely matter and quick response of their solutions. The home pickup and dropoff service was especially convenient and sani More

by kjabbi
Recommend Dealer
Yes
Employees Worked With
Kevin Rudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misha Supica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2020 -

Rudy Luther Toyota responded

So great to hear! Thank you for entrusting us with your vehicle during this difficult time. We are so grateful for your continued business. We look forward to seeing you again once things are back to normal. Stay healthy and take care.

March 02, 2020

Misha Supica is an excellent Professional and an asset to the Rudy Luther Toyota team. I appreciate the great service at RL Golden Toyota. Many thanks again. More

by Philly
Recommend Dealer
Yes
Employees Worked With
Duane Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misha Supica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Hassler
Mar 09, 2020 -

Rudy Luther Toyota responded

Misha is fantastic isn't he?! He is truly an asset to our team. We're so glad he took great care of you! Thank you for your continued business at RLT! :)

February 26, 2020

Always friendly. Scheduling is easy. Service area always clean and quick. Shuttle driver, Misha, is a delight, professional and interesting to talk with. I trust this dealership. More

by pwilson
Recommend Dealer
Yes
Employees Worked With
Kevin Rudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2020 -

Rudy Luther Toyota responded

Thank you for the kind words! We really appreciate your business and look forward to seeing you again!

January 30, 2020

Maintenance of a Land Cruiser Kevin Rudi has always gone out of his way to give me 5-star service He is an invaluable addition to the Service Dept and knows the Land Cruiser - not More

by Dierck1376
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2020 -

Rudy Luther Toyota responded

Kevin is definitely a great asset to our company, thank you for sharing your review with us! We appreciate hearing from you. And thank you for entrusting us with your vehicle, we know you could go to many different places. Have a great week :)

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